InkkasReviews of inkkas.com

The reason I am giving them a one star rating is not because of their product, but because of the constant harassing follow up calls from different phone numbers in an attempt for continued sales. Because of that, I will never purchase another Inkkas product. Sad.

Despite ordering weeks before the holiday, they were unable to process the order in time. Not just ship it, but even process the order. I contacted customer service many times and was given repeated stories about how there was an error and that it is now being processed. I have purchased from them in the past, and did not have these problems. Whatever changes the company has gone through have really resulted in a poor product and worse customer service.

If my daughter didn’t have a pair of these shoes on her Christmas list, I would’ve never ordered from this company. Not only do they “pop-up ad” you to death, baiting you to sign up for discounts you can’t even use during your sales, but than once you put in your email they don’t let you actually get the discount because the next screen is to also enter your phone number… If it wasn’t shady, they would just state on the first screen that you have to enter both your email and phone number. Once you do finally enter both phone number & email, they send you an obnoxious number of text messages and emails with codes that don’t work and sales that aren’t really happening… and the best scam of all is when you click on a link (for a supposed sale) and you put an item in the cart you see one price, then when you chick to “checkout” the price increases right before your eyes! (I even took a video of this happening for proof that it actually happened literally right before my eyes) and it kept happening as I toggled back and forth. Against everything in me I went ahead and ordered the shoes and finally was able to use one of the free ship codes they sent… which in the end wasn’t even a discount because of course the price of the shoes was more than it was when they actually sent the “free ship” coupon (that was not valid at the time they sent it) Also to note - they have a SEVEN day return policy (if you want a refund) I've never in my 56 years of life seen a company (especially an online only company where you cant go into a store and try on their product - - and they also don’t have ½ sizes) offer a SEVEN day return policy. They did extend it for holiday purchased made after Dec 4 (but of course I ordered on December 2nd) so if the shoes don't fit, I would not be able to return them by the time I see my daughter for Christmas (she lives in another state)... I could "exchange" them but an exchange is worthless if the shoe does not fit. This was my 1st and LAST order with Inkkas… can’t wait to return this product and get my money back! I hate the feeling of supporting a business that seems shady

WOW!! I LOVE my shoes, one slide and one boot, but 1st of all-I cannot believe there are these negative reviews. I actually have been trying to find if there is a common denominator in these remarks that I don't immediately dispute with my own experience. I will tell you that I feel there are several people who know the rules about returns and don't follow them. There are people complaining about having their $ tied up while waiting for a refund (when they likely didn't follow the rules). I have two beautiful pairs of Inkkas, one a boot and one a slide. I think they are works of art to my feet!! I have gotten so many compliments (and I love those!) Complaints about customer service are off, I have had 1 return-I followed the rules, got my RMA and sent them back before the return expired (30 days from date of receipt-not too hard to forget!) I have had convo with their customer service dept and there is no AI Estela. Estela is very much a person and is prompt with responses to questions. As we all know, you are entitled to your own opinions, but these aren't my opinion. And right now-you are missing out on some very good pricing on wonderfully artful and fun shoe art.

Bought a pair of boots for myself - loved the butterfly print! The right boot is much larger than the left. I have reached out to them three times trying to get a return label and NO RESPONSE. This is not ok. I spent $174 after shipping for these boots and I can't download a return lable? BS company.

After reading reviews I was really worried when I had to exchange a pair I ordered for a different size; I had resigned myself to the idea that I'd end up without my boots or my money. However, I was pleasantly surprised to receive my exchange in a very timely manner. And, when the weather finally cooled down enough for me to wear them, I loved them. I've spent a day in them so far and found them to be very comfortable. I love the look, and so far have no reason to suspect that they won't hold up. I was slightly disappointed with customer service, because I didn't receive responses to my inquiries; when I finally did hear back it was suggested that the responses were in my junk mail, which they were not. Overall, however, I am so far very happy with my purchase. (In my opinion, they run small which was the reason for my exchange. But that's just me).

You will NOT get a full refund, no matter what. I ordered three pairs, returned one pair. They are refunding me less than I paid and added on additional shipping cost over $10.

Worst customer service ever. Although they write to you through AI artificial intelligence. Their real name is global footwear and they will lose your returns & Pocket the money. The shoes I received from them it felt like polyurethane and they felt like they would crack if I wore them even twice. They also sent the wrong size although I clearly ordered the right size. They had my money tied up for 2 months and I never got it back.