InkkasReviews of inkkas.com

They have cute designs. I ordered a pair of trainers, the price was high and the quality terrible. I didnt even remove from box it took almost 7 emails to get a return initiated (had to google their email address, not on webpage) Finally, i got the info to return and returned via ups 2 months ago. They NEVER refunded me, disputed with bank, they said i got item and kept. I returned them, they are frauds.

I chose to return my order and was quickly sent a return label, received notification that my return was received in their end. But when I reach out for refund status, I get no response. I have sent several message and nothing has been updated or responded. Be careful. Companies that run their process like this are a bit sketchy

These shoes are absolutely the most comfortable i have EVER worn!! Customer service is the best. I had to return a pair that was too small and they immediately sent me a different size.

They obviously clean out any bad reviews from their website. Ordered shoes that had a 4.8 star rating and they were absolute TRASH. Made of cheap materials, VERY strong chemical smell, insole was never trimmed to fit the shoes so they bunched up inside and feels like you have rocks in your shoes. Additionally, wore them for all of 2 hours and the soles already look like I hiked Mt. Everest. Wanted to return them but after all the "restocking fees" and other made up fees I was going to get $25 back from an $82 purchase. So it should cost me almost $60 to try them on and return them? Absolute insanity. They offered to send me a replacement pair or a different pair entirely. I chose a different pair. They are fine, but not something I ever would have spent money on really. So now I have 2 pairs of shoes that I don't really want.

Love the Mission, Major Sizing Issues I absolutely love Inkkas’ mission and their colorful, creative designs. I was so excited when I ordered, but I’ve had significant sizing problems with multiple pairs: Canvas Slip-Ons: Extremely tight and didn’t fit at all. Sneakers: Took a long time to break in and still pinch my feet in the area right before the toes begin, where the tongue is sewn. Hiking Boots: Still breaking these in. The sizing runs small across all three styles - I wish they made it clear on the website that you need to order one size up. The shoes seem to be designed for a standard foot shape and don’t accommodate different body types or foot shapes well, which is disappointing for someone with mobility differences. I’m hoping to get store credit since I can’t return for a refund. I’d love to support this company, but the fit issues have been really frustrating

There customer service is the worst I’ve ever experienced.. 2 months of issues with multiple emails and a response every few weeks. Horrible shoes. Horrible company all round. Would never purchase again or Recommend them to anyone

I received a pair of their booties for Christmas, they were two totally mismatched in color. I sent a chat email, another chat email, finally an email with photos as requested and still no response. Not impressed with product or customer service at all.

Disappointing Service After Years of Loyalty - Order Returned to Sender, No Communication I’ve been a loyal Inkkas customer for 8-9 years with 4-5 previous purchases, but my recent experience has been deeply disappointing. What Happened: ∙ Placed an order on November 28, 2025 for shoes and laces ∙ December 22, 2025: Received “out for delivery” and “delivered” emails ∙ December 28, 2025: Discovered the package was never delivered to me - it was returned to Inkkas ∙ December 29, 2025: I contacted them via website ticket, email, AND phone message The Problems: 1. No notification - Despite having my package back in their warehouse, Inkkas never contacted me to let me know 2. Ironic automated emails - I received multiple emails asking me to review “my new shoes” - shoes I never received and they knew they had back in their possession 3. No refund initiated - They simply restocked and sold my order without notifying me or processing a refund 4. Poor communication - Took until January 2, 2026 to respond, refused multiple requests for a phone call 5. Can’t fulfill original order - After weeks of back-and-forth, they told me on January 5, 2026 they’re now out of stock of the shoes I originally ordered on November 28, 2025 6. Weeks of runaround - Countless emails over several weeks with questions left unanswered I only got a refund (promised in 10 business days) after persistence. A company should notify customers when orders are returned and either reshipped or refunded immediately - not restock and resell items, leaving customers in limbo for weeks. After years of supporting this company, I expected much better. I cannot recommend Inkkas based on this experience.