Inkedibles is a high quality manufacturer of edible ink (food ink), edible paper (such as frosting sheets, icing sheets, wafer sheets and more), as well as a variety of other edible printing, edible painting, edible packaging and edible decoration supplies. We provide unique tools and equipment for the baking industry; cake, cupcake & cookie decoration industry; candy making & decoration industry; chocolate making & chocolate transfer / design industry; as well as edible labeling & packaging industries. Inkedibles is a trusted supplier to professional cake decorators, as well as to beginners and small businesses that are looking to expand their product line and value by using customized edible printing and decor on their products, labeling and packaging.
Inkedibles (inkedibles.com) has 620 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
inkedibles.com
Website
inkedibles.com
Category
Print & Graphic Design
Listed on Five Star Index
2026
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The company replied to 12% of reviews.
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Most recent review: September 2026.
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Loved the inks and computer. The color brown comes out black though.
Response from InkediblesDec 29, 2014
Hi Angelina,
I am so happy that you like the ink and your edible printer. I'm sorry to hear that your brown is not coming out nicely.
All of the colors from your printer are a combination of the cyan, magenta, yellow and black inks. Brown is mostly a combination of the magenta, then some yellow and very small bit of cyan and black (but the black is dominate). If the brown looks very black, it may be that the magenta is not fully coming out of the printhead. You may try cleaning your printhead with the internal cleaning system in your printer or the external cleaning method with our flush systems. You can look at this link for some cleaning tips
http://support.inkedibles.com/customer/portal/articles/1053407-edible-ink-can-it-clog-what-can-i-do-to-minimize-the-risk-of-clogging-how-do-i-know-if-it-clogs-what-can-i-do-if-it-clogs-
Please feel free to contact our customer service if you would like more help getting your brown to print out better.
Thank you.
All the best,
Maria
DO
Doug
Not good first experience
I clearly received damaged goods (picture provided) on my first order and I am receiving push back trying to get the damaged nozzle replaced for the Canon power flush print head seamer. "Eli replied:
as long as this little yellow part will still pull forward (it is an extension piece to attach to the larger size 250 nozzle) the powerflush will still work fine"
Response from InkediblesDec 29, 2014
Hi Doug,
I am sorry about your frustration with the extension piece of the nozzle for your Power Flush System. We will be happy to send you a new one if you would like or offer you a 50% credit refund toward your next order if you choose to keep this one. Eli is right, the little yellow piece is supposed to pull forward to attach to the wider printhead for the 225 black cartridge. If it can pull forward it should still work fine, but if you would prefer a replacement we are very happy to replace it for you. I believe Jack from our customer service has or is contacting you about a replacement.
Please let us know which you would prefer.
We want you to be comfortable with this PowerFlush System. It is a fantastic way to clean your removable Canon Printheads. Thank you for ordering it.
Looking forward to hearing from you again soon.
All the best,
Maria
DA
Darrell
Inkedibles
Easy to use website, fast shipping.
Response from InkediblesDec 29, 2014
Thank Darrell! We try to make our site easy and clear to use. And, we always try to ship within a day of processing your order, although during really busy sales and promotions, we may need an extra day or two to get your order shipped out.
We appreciate your comments!
All the best,
Maria
JA
Janine
Edible ink printer
Haven't tried it yet but it arrived this afternoon
Response from InkediblesDec 29, 2014
Hi Janine,
I hope you enjoy your new printing system. Please let us know what you think when you have a chance to try it. We are always here if you have any questions.
Thank you for choosing InkEdibles.
All the best,
Maria
DE
Denise
Shipping is SLOW,
Placed my order well over a week ago, and have yet to receive it. Called customer service, assured it would be here today, nothing. So much for getting my Christmas orders done on time. Cartridges in my printer were defective(did not buy through this company) so needed cartridges ASAP. Very disappointed.
Response from InkediblesDec 22, 2014
Hello Denise,
I hope you found your cartridges in your mail box on Saturday. The tracking for your order shows that they were "delivered in / at the mailbox on December 20". I see that you placed this order on Sunday, so the order would not have been processed until the following business day, Monday. Shipping days begin counting down from the day after your order is processed which would be Tuesday (we cannot deliver your order the same day it is processed).
At this very busy time of the year for the post office so packages sent by standard UPSP may take a bit longer to arrive due to the high volume of mail at this time of the year, but this one was actually delivered within the given time period. I see that your previous order was also. Most of our shipments originate from our main shipping facility in Los Angeles, CA. This is why we give an estimation of ~ 4 to 5 business days for orders to arrive to the east coast unless special shipping is arranged. The tracking number you received in your shipping confirmation email can also give you this information.
I am sorry that you were rushed for this order to fill your holiday orders. I hope that our cartridges worked well for you and you were able to complete your orders. In the future, please let us know if you need expedited shipping, especially during busy seasons. We are always happy to work with our customers to make the necessary arrangement to get your order to you when you need it.
Thank you.
All the best,
Maria
SH
Sheri H.
First time buyer and will be a repeat buyer!
My first order arrived today, less than two weeks and it's in my hand!
Product looks fantastic, wonderful packaging for shipping and the Ghirardelli chocolates is a wonderful surprise. Thank you so much Inkedibles!!
Response from InkediblesDec 22, 2014
Thank you for your kind and enthusiastic comments Sheri, and thank you for choosing InkEdibles. We're glad you liked the chocolate (we've been enjoying them too!).
Happy Holidays!
All the best,
Maria
LI
Linda
worst experience ever
The item did not come when it said it would. In fact, four days later and it hadn't even been shipped. There was no shipment date or tracking number. I started a chat with there customer service to inquire why my order had not been shipped yet. After I sent the question, I didn't receive a response for over 15 minutes. I was not told to hold on or that he was looking into it. I was just left waiting and wondering was this even a legit business. When I finally did receive a response I was told my order has been shipped. I quickly checked the status again and now it had a tracking number but said information was unavailable. The shipment date read that days date. I asked if it would be delivered on time and was told no due to they were backed up because of Thanksgiving. Shouldn't that be something customers are told before they place the order? I asked them to cancel my order and refund my money. Another 15 minutes went by with no response. Finally I asked why he was ignoring me and he said he was not and they could not stop my order because it had already been shipped. I told him this was unacceptable and asked the return policy. He ignored my question and ended the chat. I was furious so I called and told the customer service rep what I had just experienced and he put me on hold for 10 minutes only to return and tell me that the order had been shipped and can't be canceled and that they were behind because of Thanksgiving. I then informed them that I was filing a complaint as their customer service is terrible and they didn't deliver on time. Next thing I know the man I was chatting with had been put on the phone and he informed me that they are refunding my money. I think it's ironic that first they couldn't refund my money because it had been shipped but when threatened by a complaint they refund my money and no product ever came which means it never had been shipped. This company is terrible, lies, and they do not care about their promise to customers. I would recommend you shop elsewhere for your items
Response from InkediblesDec 14, 2014
Dear Linda,
We are so very sorry that your experience during our Black Friday Sale was so frustrating.
During normal times we aim to ship out orders which are received before 2:00 on the same business day, or the very next business day, unless we notify you of a special circumstance such as a back-order on an item (which we try very hard to avoid but occasionally we do sell out of something before our new inventory is ready). During very busy promotions like this past Thanksgiving time, we have much a heavier volume of orders each day so we aim to ship all orders, which have not opted for special expedited shipping, as soon as possible within three business days of receiving the order. Although you entered your order on a Monday, it was very late at night after business hours so it was actually considered received on Tuesday. Your order was packaged and already shipping on Thursday when we received your request to cancel your order, stopped your shipment and refunded you in full. I sincerely apologize that we were not able to satisfy you with this order within out three day time period. I hope that it is not too late for you to consider InkEdibles again in the future. I will contact you privately by direct email to again offer you our apologies and compensation on your next order with us. We truly value our customers and always try to work closely together to resolve any problems.
Also, I want to THANK YOU FOR YOUR COMMENTS, because although they were not positive, they prompted something positive. We will better clarify to our customers that there can be special shipping circumstances that may occur with non-expedited orders during very busy promotions. We will make this clearer on our website and promotions in the future so that you and all of our customers will be able to better plan and expect your orders in a more accurate amount of time.
THANK YOU LINDA AND THANKS TO ALL OF OUR INKEDIBLES CUSTOMERS for your continued support, loyalty and collaboration with us. We as a company sincerely enjoy communicating and working closely with you, and we promise to do our best to bring you the very best products and service in the edible printing world.
Sincerely,
Maria
GL
Gloria
No regrets!
I love that shipping doesn't cost me an arm and a leg anymore. Its so ridiculous when shipping is more than the product. I will definitely be buying from Inkedibles again. My frosting sheets were the same exact product that i was purchasing from another company. Glad i took the chance and ordered it during the Black Friday special.
Response from InkediblesDec 14, 2014
Thank your for your comments Gloria!
We don't like to pay an arm and a leg for shipping either so we don't want to do that to you. We feel that our InkEdibles customers are like our own family, so we always try to provide ways to save you both time and money with our free and low cost shipping rates, discounted product bundles, and sales & promotions when we can pass savings that we received on to you.
All the best,
Maria
