customer
Horrible service
Horrible service. i never had any issues with this company until cashing my last check. I followed the instructions to the nose and it was still rejected with no explanations. I will start depositing jn my regular bank
Ingo Money is listed under Administration & Services.
Ingo Money (ingomoney.com) has 126 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
126 approved reviews, newest moderated first
customer
Horrible service. i never had any issues with this company until cashing my last check. I followed the instructions to the nose and it was still rejected with no explanations. I will start depositing jn my regular bank
Christu
I went through every step. They told me to void the check and my funds would be released. I voided the check and then they denied it. Now the check is ruined and Im out 649.00
Araceli
Not only did I chat in TWICE. The first time no one responded for 13 minutes. The second time she disconnected the chat because I didn’t respond BACK in under 2 minutes. The third time they tried to say because it’s a “handwritten signature” the was going to be $33 because it’s “higher risk”. However the last two times I’ve paid the $5. She says she can’t reverse the fee even though I know they can since the first person who assisted me did it no problem.
Michael C.
Can I give them 0 stars? They cleared my check and took their money out but it's not issued to my Venmo account. "Technical issues" they said and they said no idea when it's going to be deposited, give it "24 business hours" they said. I guy even hung up on me. What a lousy business they are. Avoid them people!
Kathye G.
Never experience such a horrible horrible ordeal.I attempted to catch my check with them on a saturday.It is now monday paid thirty four dollars.Have my money in minutes well.Didn't get my money still haven't gotten my money.Do not use this company.Do not trust this company.They're a horrible, they shouldn't even be a company.They should be shut down, don't trust them.Don't use them.They suck, and if if you could give no stars, that's what I do.I'd give negative ten stars
Mike O.
Ingo is literally the worst. Uploaded front & back of check via Venmo app. Got email a few minutes later, that it was approved. Wrote VOID on front of check as instructed. App wouldn't upload the image. Tried several times. Called Ingo customer service. They cancelled the transaction. Obviously no way else to cash a voided check. Now I have to wait another week, for my company to reissue another check. Take my advice & never use Ingo!
Steven C.
The absolute worst has been nothing but a hassle and they still haven't got me my funds what a joke going on a week of this!
Eligos N.
Like many other reviews on here, after using Ingo to cash a number of my monthly state retirement checks, they instructed me to void it as usual, they then rejected it without explanation. Now I must seek a reissue of the voided check which will take up to 4 weeks. Disgusting, deceitful, scumbags who care only for collecting fees, and couldn't care less when they absolutely screw over their customers. I can only imagine how bad this would be for a person depending on that money to survive. They should be ashamed of themselves, and they should keep in mind this kinda crap will come back on them. One day they will become insolvent, and will close for business. May the newly layed off employees go a month without any money, and with the amount of people they have done that to I hope it's a year......