Infotainment.comReviews of infotainment.com

I purchased the electric trailer brake for my 2025 Ford F150 Shelby. I couldn’t believe it didn’t come standard with truck, especially with a MSRP of $141K. The dealership didn’t offer the option as an add on. Luckily, I found Infotainment.com. I installed it in 15 minutes and I barely know how to change my oil. It was so simple and it works perfectly. I’m looking forward to towing my motorcycle trailer 600 miles for Bike Week in Daytona.

Glad I found infotainment.com. The money it saved me from going to the dealership was enormous. Was well worth the 8 day turn around time. And everything works as it should now. 2018 GMC Canyon with 8' screen

Ordered a cargo backup camera for my 2024 Ram 2500. Started out the wire harnesses looked different than the photos online, and the light has an extra camera in it. When I scanned the QR code it was actually for a camera that appeared to be aftermarket in looks because it was a ring with the camera hanging from it (not what I received at all). When I went to attach the harness to the screen, I realized I had to take an additional part off in order to connect the harness to the correct location and also remove more screws around the speedometer than any video showed. I was able to figure most everything on my own, but the pics of the product and videos try to combine too many variations that make one assume how it should work.

Excellent customer service with knowledgeable representatives explaining the technical aspects of my order. They were so easy to work with and I was able to get a very high quality product which fixed the radio problems in my 2018 canyon. I highly recommend!

Really good contact with the team from Infotainment.com Joshua really now exactly what is possible to do and reply to all my questions really fast. International shipping was fast with Fedex, receive it today, full installation take about 45min, and all is working directly. Thanks a lot

DO NOT buy from this company. They will not call you back or return emails. We requested a refund for a defective part--no response. You will not get your money back on anything you order!

I am writing this review to help someone save their time and money. Bought a ram cluster from them and it is advertised as plug and play. I was out of town for a while and didn’t get around to it until after 6 months and the features would not work. The person installing the cluster was thorough and called the customer service line while he was installing the cluster. Every step was taken but because appearantly there is a 6 month warranty that they don’t have listed on the site now the only thing to do is buy a new cluster and lose all that money. Have been trying to speak to customer service and they don’t call back and through email it’s a bunch of nonsense that is unacceptable.

By far the worst customer service....Purchased a backup camera in October 2023, had some issues that started outside of infotainment's 90 day warranty. I called them and they referred me to the maufacturer (Brandmotion) who informed me that the unit comes with a manufacturers 2 year warranty. After many phone conversations, Infotainment then issued me a return label in July of 24. I followed the advice of their techs and got the unti going so I did not return it. Fast forward to July of 2025 and the unit is totally dead, but still within the 2 year manufactureres warranty. Called infortinament and they won't honor the two year warranty. The claimed that their purchse order for the units from Brandmotion was dated in 2021, so my unit is out of warranty. What a joke...my manufactuerers warranty started two years before I bought the unit?!?! Did you sell me a unit that was already ooutside of the warranty and not tell me? How does my warranty start before I even own a product? No follow up from a manager after two requests. If you need some of the products that infortainment sells, buy direct from bandmototion.com and crutchfield.com. Significantly cheaper, better customer service and pretty much the same products.