Infotainment.comReviews of infotainment.com

Ordered a cargo backup camera for my 2024 Ram 2500. Started out the wire harnesses looked different than the photos online, and the light has an extra camera in it. When I scanned the QR code it was actually for a camera that appeared to be aftermarket in looks because it was a ring with the camera hanging from it (not what I received at all). When I went to attach the harness to the screen, I realized I had to take an additional part off in order to connect the harness to the correct location and also remove more screws around the speedometer than any video showed. I was able to figure most everything on my own, but the pics of the product and videos try to combine too many variations that make one assume how it should work.

I ordered the 8.4AN RA4 to upgrade my 2017 Dodge Durango SXT. It was the easiest install and almost the easiest upgrade. The bigger screen looks really nice in my Durango and the sound sounds really good. However, this system is already outdated and kind of missing features that should be included for a Durango. For example, when I use the navigation, the system allows me to select an icon for the maps, for example, either an arrow, or even every other dodge and Jeep vehicle available, except for a Durango icon. Again, I ordered this system for a Durango, but the navigation systems in it doesn’t allow me to select the Durango icon on the maps. It only comes with icons for the Ram, Challenger, Charger, Jeep, Chrysler 200 and 300; except for the Durango. Additionally, I purchased this system in 2025. The maps software that it came with is very outdated. At the least, this system should have come with a newer version of the map software since I made the purchase in 2025. A customer expects that this type of systems come updated. I should not have to spend thousands of dollars to purchase it and then hundreds of dollars more to make upgrades on a brand new infosystem. Lastly, I noticed that my phone's bluetooth system drops off and won't play music platforms such as Pandora or Spotify even though the phone is connected through bluetooth. It is the same antenna, but it feels like since I replaced it, I get less reception from radio stations.

I ordered a 8.4” radio with nav,, love the radio so i ordered the custom dash cluster, would be great if the fuel gauge worked,, called customer service and was told to wait 2-3 fill ups and it should work,, still waiting, i ordered the auto climate control,, very easy to install however when i set the temp it just goes back to low,, not very good when its 32 outside,, customer service told me to wait 24 hrs,, now it does the same on manual,, so now I can’t drive my truck if i need heat and don’t know how much fuel is in my tank,,

I called about the product I ordered a qwwk ago, I was told that it was on national backorder, then 3 days later I get an email saying my package is bwing shipped..I thought thats great, it arrived today..product looks used and worn and a corner is broke off..so now I guess I will have to see if it works..and also..there were no directions at all

Purchased an REC radio for my Ram 2500, upgraded to back-up camera model. Delivery was delayed due to Covid-19 so not their fault. It was, however, delivered without the navigation disc or cover for disc slot. Also, unit was not cleaned completely during reconditioning, still dusty around the front edges. After receiving nav disc, basic functions work as designed, but back-up camera will not display. Even though I purchased the programmer bundle through Infotainment, I am told I have to work through OBDGenie to address this concern. Good place to find OEM units, but very pricey. I could have went aftermarket and saved around 50%, but I like keeping the truck as original as possible.

Everybody was helpful however I cannot get traffic with the 2020 equinox infotainment upgrade as described in your advertisement - this is a major disappointment as navigation without traffic is half a package and is not usable. I did get a discount for the traffic but I should haver sent it back.

I give 3 stars because I was helped in a timely manner. Unfortunately for me, I returned the unit because my experience with the unit was nothing like the advertised description or video. It states that it’s all plug and play and all factory things will remain usable. I ordered the unit with navigation and Apple CarPlay/Android auto. Neither of those three worked on my unit at all. I feel like I received a unit that someone returned to them. Along with those not working, when I received my unit, the main harness adapter was missing. I had to wait 4 days to receive it because they couldn’t help me over The Weeknd (which I understand not working on the weekend. Hence the 3 stars). Spoke with a representative early Monday morning, Sammy, who was helpful. He overnighted the harness. Now I’m excited again that I get to use this very nice OEM infotainment system! Wrong. Plugged everything in. It comes on nicely. But Navi and maps are grayed out. Will not allow me to click on them. So fine, who cares I really wanted the unit for Apple CarPlay anyways. Wrong again. Plugged phone in, no Apple CarPlay, just plays music just like my old unit did. Plug my note 10 in. No android auto, doesn’t even recognize my note 10 at all. I also had to re-pair my phone to Bluetooth every time I started my car. Voice recognition didn’t work either. I am sad that I didn’t get this unit to work. I was really looking forward to having it! Especially an OEM factory device that all factory things would still work. I am happy that I get the full refund and return shipping was covered and thank you Sammy fort he communication.

It didn't work so I am returning it. Already have an RMA and will mail back monday.