LaShanda M.
They were honest and explained…
They were honest and explained everything in detail. I reccomend this company to anyone.
Info1 Turbotax is listed under Accounting & Tax.
Info1 Turbotax (info1.turbotax.com) has 215 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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LaShanda M.
They were honest and explained everything in detail. I reccomend this company to anyone.
Cheryl H.
I scored Turbotax an Undeserved score of ‘1’ for false advertising. I was charged $175, a far cry from “FREE, FREE, FREE.” My new slogan is “LIES, LIES, LIES!!!” Soooo disappointed!!!
Kate R.
I just finished my tax return. It was very simple, straight forward, standard deduction income tax return. This was my first time I did it myself because this is usually my busiest time of the year, so I used to pay to have it done. So, this time I had to find time to do it and ended up paying the same amount as if my income tax preparer did it for me. With every step Turbotax demanded more money. At the end, I asked for a receipt, printed it. It was $110.00 Then I received an email notification that they actually took $119.76. When I look at the receipt more closely, I noticed it says $110.00 and with very small, hardly visible "plus taxes" I don't know if I can trust these people to do my taxes again. I would call them con men operation
M
i started filing my taxes and turbotax offered me 2 free choices but at the ended in charge me for fed and state $230, they robbed me
Frank
I am a student. I have used Free TT for the past 3 years and each year I had a Form 1098-T for college expenses. No problem. This year Free TT stopped me cold far into the return after I had completed the Education Expenses, and said I could not continue due to the inclusion of schedules/forms and to upgrade to Deluxe to continue. There is nothing different about my 2019 return from my prior years. This is BS. I will never use TT again. Their greed is amazing.
k
i efiled fed and state on 2/4. IRS Fed accepted. State rejected due to state not being ready. They said to resubmit after 2/7. I did not change anything on my return so I didn't want to resubmit my fed return. I could not figure out how to efile state without efiling the federal too so I went to turbo tax help. There were 2300+ online related discussions. After trolling through the first 50 I decided to try and get a real turbotax person. A TOTALLY FRUSTRATING EXPERIENCE. No fricking luck. Nice touch though with the automated attendant typing. After an hour of trying, I just printed out my state tax return and mailed it. Lost $20 for state efile fees. And killed a few trees printing the mess out.
Edwin Chapdelaine S.
Agreed to purchase upgrade on line from free to $40. version. because I worked in 2 states. They ended up charging $40 for Federal, and $40. for each state. $120.00 for a SIMPLE return! I'm done with this outfit!!!!
EB
TurboTax is a rip off and a lie! Advertises that doing your basic taxes are free, but actually end up charging you $80 for absolutely nothing! Got all the way through my taxes and elected the free version, also declined all upgrades but still wanted to charge me $40 to file. I had already made it to the end so decided whatever I’ll pay the $40. Elected to have the $40 taken out of my refund check and wanted to charge another $40! So $80 for me inputting all my information. I refused to pay $80 and decided to go on H&R Block instead that advertises to file for free and actually means FREE! Will NEVER use TurboTax again.