Infinity HoopReviews of infinityhoop.com

Response from Infinity HoopSep 14, 2026

Hi Tamara, We really appreciate you sharing such detailed feedback! We’re glad our messaging support was able to provide the accurate tracking information you needed and help where you’d previously been having difficulty. Your comments about the email experience are valuable as well, and we’ll make sure they’re shared with our team as we continue improving our support across all channels. Thank you for recognizing the excellent assistance you received! – The Infinity Hoop Team 💜

Response from Infinity HoopSep 8, 2026

Hi Madison, We love hearing that you’ve found a workout you’re genuinely excited to stick with, especially while balancing third shift and kids! That motivation is such a great feeling. We also really appreciate your suggestion about having an app for check-ins and easier access. Feedback like this helps us understand how we can make the experience even better. Keep enjoying those workouts! – The Infinity Hoop Team 💜

Response from Infinity HoopSep 8, 2026

Hi Darla, It’s great to hear that our team was quick, helpful, and fair in getting everything taken care of for you! Knowing you’d recommend us means a lot. Thank you for recognizing our support team and sharing your experience! – The Infinity Hoop Team 💜

Response from Infinity HoopAug 26, 2026

Hi Josie, We’re glad our team was able to step in and get everything taken care of quickly once you reached us by email. It means a lot that despite the bumps along the way, our customer service left you with a positive impression of Infinity Hoop. Thank you for sharing your experience and for your kind words about our company! – The Infinity Hoop Team 💜

Response from Infinity HoopAug 26, 2026

Hi Morgan, We’re glad you’re enjoying your Infinity Hoop and still feel confident recommending it! We also appreciate your honest feedback about how the Community membership is presented during checkout. Thank you for sharing what could have made your experience a full five stars. We truly value the feedback! – The Infinity Hoop Team 💜

Response from Infinity HoopAug 26, 2026

Hi Latoya, We love hearing that the workouts are helping you get moving again! Starting as a true beginner can feel like a big step, so it’s wonderful that you’re enjoying both the workouts and the warm-ups along the way. Keep going at your own pace and, most importantly, have fun with it! – The Infinity Hoop Team 💜

Response from Infinity HoopAug 26, 2026

Hi there, We appreciate you sharing both what you’re enjoying and where you feel the ordering experience could be improved. Feedback like this is helpful as we continue working to make things clearer and easier for our customers. We’re glad our team could take care of your membership request right away. We hope you continue enjoying your Hoop and have fun making it part of your routine! – The Infinity Hoop Team 💜

Response from Infinity HoopAug 19, 2026

Hi Elizabeth, We’re happy to hear you’re loving your Infinity Hoop! We also appreciate your feedback about the digital features and understand that they could be easier to navigate. Thank you for sharing both what you’re enjoying and where we can improve! – The Infinity Hoop Team 💜