Infinity HoopThe Infinity hoop is a brand of a weighted hula hoop that is a fun way to work out.The infinity hoop clips around your waist and acts as a smart weighted hula hoop.To date, we've helped over 500,000 transform their lives and continue our mission to inspire and support healthy living and habits for everyone.
Infinity Hoop (infinityhoop.com) has 652 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 438 reviews with 5 stars · Clear filters
Janette D.
You were quick to respond to my emails without any hesitation. Thank you so much
Response from Infinity HoopAug 13, 2026
Hi Janette, We’re delighted our team was able to get back to you so quickly! Making sure our customers receive timely support is always a priority for us. Thank you for your kind words and appreciation! – The Infinity Hoop Team 💜
Kia G.
I contacted customer service because I received the incorrect size sweat belt. Even though I am still waiting to receive the corrected item; the responses from Rose were timely and very much appreciated. Once I start my journey I will be sure to update my review.
Response from Infinity HoopAug 13, 2026
Hi Kia, We’re glad Rose was able to provide timely and helpful support while getting your sweat belt issue sorted out! We’ll be sure to pass along your appreciation to her. We’re excited for you to receive the correct size and begin your journey. We’d love to hear how it goes! – The Infinity Hoop Team 💜
Samantha F B.
I love the hoop As much as the customer service.
Response from Infinity HoopAug 13, 2026
Hi Samantha, We absolutely love hearing this! 💜 Knowing you’re just as happy with the support you’ve received as you are with your Infinity Hoop means a lot to our team. Thank you for your support and for sharing the love! – The Infinity Hoop Team 💜
Megan
I had an item not arrive with my package. I emailed customer support. Kristine was amazing. She helped me gt my missing item and was in constant communication with me.
Response from Infinity HoopAug 13, 2026
Hi Megan, We’re so happy Kristine was able to help get your missing item sorted out! 💜 It’s especially great to hear that she kept you updated throughout the process so you always knew what was happening. We’ll be sure to share your lovely feedback with Kristine. Thank you for recognizing her efforts! – The Infinity Hoop Team 💜
Shannon D.
First I want to go ahead and say that I love my infinity hoop and I use it everyday! Also i want to say that i really really appreciate the help that i received from the infinity hoop customer service representative Richard. I had a charge on my credit card that i had a question about and I wanted it removed. Richard cleared everything up and explained to me what happened. Im very thankful for the great customer service i received from infinity hoop.
Response from Infinity HoopAug 13, 2026
Hi Shannon, We love hearing that your Infinity Hoop has become part of your everyday routine! 💜 We’re also so glad Richard was able to answer your questions, clear everything up, and provide the support you needed. We’ll be sure to pass your appreciation along to him. Thank you for being part of the Infinity Hoop family! – The Infinity Hoop Team 💜
Katie B.
Rose was able to help me very quickly and exceeded my expectations! I’m very thankful for this company and their commitment to customer service!
Response from Infinity HoopAug 13, 2026
Hi Katie, It’s wonderful to hear that Rose exceeded your expectations! 💜 We’ll be sure to share your kind words with her. Knowing you felt supported and well taken care of means so much to our team. Thank you for your trust and appreciation! – The Infinity Hoop Team 💜
Taylor F.
Incredible customer service!
Response from Infinity HoopAug 13, 2026
Hi Taylor, What an amazing compliment! We’re thrilled that our customer service left such a great impression on you. Thank you for your support and for taking a moment to recognize our team! – The Infinity Hoop Team 💜
K.M.
My hoop was a tad too small I reached out to ask for extra links, they responded within the hour and sent me extra links free of charge. They were very friendly, customer oriented, and fast.
Response from Infinity HoopAug 13, 2026
Hi K.M, We’re so glad our team could get those extra links out to you so quickly! Making sure your hoop fits comfortably is important, and it’s wonderful to hear you felt well taken care of throughout the process. Thank you for your kind words about our team, and happy hooping! – The Infinity Hoop Team 💜