Infinity HoopThe Infinity hoop is a brand of a weighted hula hoop that is a fun way to work out.The infinity hoop clips around your waist and acts as a smart weighted hula hoop.To date, we've helped over 500,000 transform their lives and continue our mission to inspire and support healthy living and habits for everyone.
Infinity Hoop (infinityhoop.com) has 652 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 438 reviews with 5 stars · Clear filters
Jessica M.
Super helpful and quick to respond customer service! Got me a refund for a mistake charge right away! Also love the product
Response from Infinity HoopAug 19, 2026
Hi Jessica, We’re thrilled our team could get that charge sorted out quickly and make the process easy for you! And hearing that you’re loving your Infinity Hoop makes it even better. Thank you for the kind words about both our product and our team! – The Infinity Hoop Team 💜
Priscilla
I was billed the wrong membership fee. Rose took care of it for me and refunded me for the difference. She resolved the issue quickly and efficiently.
Response from Infinity HoopAug 19, 2026
Hi Proscilla, We’re glad Rose was able to quickly get your membership fee corrected and refund the difference! We’ll be sure to let her know you appreciated her efficient support. Thank you for taking the time to recognize Rose and share your experience! – The Infinity Hoop Team 💜
Lacey R.
Customer Service was very quick in responding and getting my issue resolved. Definitely a great experience!
Response from Infinity HoopAug 19, 2026
Hi Lacey, It’s great to know our team made your experience such a positive one! Getting you the help you need quickly and smoothly is always our goal. We truly appreciate you taking the time to recognize our customer service team! – The Infinity Hoop Team 💜
Alison
Excellent customer service. When placing my order, one of the items was the wrong size. I asked if the size could be corrected and it was taken care of so quickly. Now I am just waiting on my package so I can start using the infinity hoop.
Response from Infinity HoopAug 13, 2026
Hi Alison, We’re so glad our team was able to catch the sizing issue and get it corrected before your order arrived! Now for the exciting part: getting your package and starting your Infinity Hoop journey! We hope you have an amazing time with it. – The Infinity Hoop Team 💜
customer
I am just in the first week of receiving my infinity hoop. So far so good. Still getting used to it. It takes some effort to keep the weight spinning. No complaints. The shipping process was very fast. I received my hoop and belt first. I was missing the toning cream and tea but after speaking to Rose in support she was able to make sure it shipped out. I received them today. Looking forward to removing my first link!
Response from Infinity HoopAug 13, 2026
Hi there, What an exciting start to your journey! We’re glad everything is going well so far and that Rose made sure your missing items got to you quickly. Keep practicing and getting comfortable with your hoop. We’ll be cheering you on when that first link comes off! 🎉 – The Infinity Hoop Team 💜
Annie H.
I only received my hoop a week ago, but overall the experience with the customer service team has been great. My package was late, and they acted quickly to figure out what was taking so long. Plus, they issued a refund when a charge was made after a free trial that I was not aware of. I've had great results with the cream and detox tea so far; I can't wait to devote more time to the hoop and arm hoop.
Response from Infinity HoopAug 13, 2026
Hi Annie, What a great start to your Infinity Hoop journey! We’re happy our team was there to help with both your delivery and membership concerns and make your overall experience a positive one. It’s also exciting that you’re already enjoying the cream and Detox Tea! We can’t wait for you to spend more time with your Hoop and Arm Hoops. Keep us posted on your journey! – The Infinity Hoop Team 💜
Hillary G.
Just purchased my second Infinity Hoop my children always fight to join me. This time around, I added the infinity arm hoops to add to the mix. I did have a small panic attack with my delivery (mainly due to my location of delivery), Lyra with customer service, came to the rescue and assured me my items were coming.
Response from Infinity HoopAug 13, 2026
Hi Hillary, We love that your Infinity Hoop workouts have turned into a family affair! It’s exciting to hear you’re back for a second hoop and adding the Arm Hoops this time around. We’re also glad Lyra could ease those delivery worries and make sure you felt taken care of. Thank you for continuing to choose Infinity Hoop, and we hope the whole family has fun with the new additions! – The Infinity Hoop Team 💜
Aimee C.
I needed a refund after I was charged for something that I didn't want. Rose got back to me right away, gave me the refund, and gave me a store credit for my trouble. Easy peasy! Also, I really like the Infinity Hoop. Seems to be working so far.
Response from Infinity HoopAug 13, 2026
Hi Aimee, “Easy peasy” is exactly how we want our customer service to feel! We’re so glad Rose was able to respond quickly and get everything taken care of for you. Even better, we love hearing that you’re enjoying your Infinity Hoop and seeing progress so far. Thank you for sharing your experience! – The Infinity Hoop Team 💜