Infinity HoopThe Infinity hoop is a brand of a weighted hula hoop that is a fun way to work out.The infinity hoop clips around your waist and acts as a smart weighted hula hoop.To date, we've helped over 500,000 transform their lives and continue our mission to inspire and support healthy living and habits for everyone.
Infinity Hoop (infinityhoop.com) has 652 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 438 reviews with 5 stars · Clear filters
Laura A.
Kristine was incredibly helpful in solving my issue quickly!
Response from Infinity HoopSep 8, 2026
Hi Laura, We’re delighted she was able to resolve your issue quickly and make the experience a positive one. We’ll be sure to pass your kind words along to her. Thank you for the shoutout! – The Infinity Hoop Team 💜
Krystal B.
I loved the motivation provided by the instructor. I feel the burn but, I dont hurt! I loved it!
Response from Infinity HoopSep 8, 2026
Hi Krystal, We love hearing that the instructor’s encouragement helped keep you motivated! 💜 Feeling challenged while still enjoying the workout sounds like a great session. Keep having fun and enjoying that burn! 🔥 – The Infinity Hoop Team 💜
jena B.
The customer service representative was very helpful and quick in responding to each question asked.
Response from Infinity HoopSep 8, 2026
Hi Jena, Helpful and responsive support can make all the difference! We’re so glad our team was able to answer your questions quickly and make sure you had the help you needed. Thank you for taking the time to recognize our customer service team! – The Infinity Hoop Team 💜
Selena
Customer service is what we expect and want to experience everywhere we go. There was a miscommunication and was simply cleared within minutes. Very quick responding and understanding. Refund was also given immediately with a gift card, no further questions were asked. Short sweet and to the point. Thank you, Alena.
Response from Infinity HoopSep 8, 2026
Hi Selena, This is exactly the kind of experience we want our customers to have! We’re so glad Alena was able to clear up the miscommunication within minutes and make the entire resolution quick and easy for you. We’ll be sure to pass your appreciation along to her. Thank you for the wonderful feedback! – The Infinity Hoop Team 💜
Jeri Isle R.
This was my second order. First I ordered the hoop. This time I ordered the arm hoops. Both orders came really fast and were exactly as expected. I contacted CS by email for help with the subscription. Richard responded the same day and was extremely helpful and polite. Everything was resolved immediately. I couldn’t be happier.
Response from Infinity HoopSep 8, 2026
Hi Jeri, We love having you back for a second order! It’s wonderful to hear that both your Hoop and arm hoops arrived quickly and were just what you expected. We’re also glad Richard could assist with your membership and get everything resolved the same day. We’ll be sure to pass your kind words along to him! – The Infinity Hoop Team 💜
Pam P.
I am doing the 21 day reset. This is a great workout for pushing yourself.
Response from Infinity HoopAug 26, 2026
Hi Pam, We love that the 21-Day Reset is giving you that extra push! 💜 Challenging yourself and showing up each day is something to be proud of. Keep up the great work and enjoy the journey! 💪 – The Infinity Hoop Team 💜
Greta
I recently had an issue with my subscription. I contacted customer service and was connected with Rose. She was so helpful. She was professional and understood the issue. She quickly worked on a solution. And it was just resolved. Rose did a fantastic job of making me feel part of the community and heard as an individual. Thank you again Rose.
Response from Infinity HoopAug 26, 2026
Hi Greta, It means so much to hear that Rose made you feel truly heard and supported! We’re glad she was able to understand your concern and work quickly toward a solution. We’ll be sure to share your wonderful feedback with Rose. Thank you for being part of our community! – The Infinity Hoop Team 💜
Kari B.
I've had my hoop for a few months and have loved it. I use it daily, and it's easy to do in the living room watching a show or with the music on. Unfortunately, the weight that attaches dropped and the casing cracked, so I reached out to ask about ordering a replacement. Kristine in customer support reached back out to me in less than a day with a friendly message to let me know they'd get a replacement ordered for me. It was a positive experience with customer service. I appreciate it.
Response from Infinity HoopAug 26, 2026
Hi Kari, We love that your Infinity Hoop has become part of your daily routine! We’re also glad Kristine was able to step in quickly and arrange a replacement so you can get back to hooping. Thank you for recognizing her friendly support and for sharing your experience with us! – The Infinity Hoop Team 💜