Infinity Insurance Agency, Inc.Reviews of infinityauto.com

I am very displeased with infinity auto insurance. I was mailed a renewal contract. I mailed it in an envelope with exact payment for my insurance renewal. It wasn't till I received a letter from the DMV on intent to suspend registration on my vehicle 2 months later. Paydays don't exactly match payment dates. I paid a few days late with a late charge. I guess I missed a payment and my renewal was applied to a late payment with out notice a call or email. Here I'm driving around with out insurance risking my vehicle. And the slap in the face was being forced under duress and transferred to a parent company to purchase a new policy. I cancelled my auto payment with bristol cause of it's relation with infinity. I was scammed. Meaning I was cancelled on a legitimate renewal contract with payment. Not 1 notice was sent on a missed premium. On the contrary I received a renewal notice. If you have the means and power seek other insurance remedies. I believe class actions lawsuit suit should be filed for fraud and misleading customers to parent companies. By causing duress. Canceling individuals auto insurance.

Hi, This Is Gayathri Rangasamy. I had filed a claim with infinity on Sep 8th and the car was considered as a total loss. Infinity states that they sent me a cheque on Oct 19th but I never revived. I sent multiple reminders to my adjuster Mr. Richard Sole but he never responded. I called up the customer service but they didn’t no any action than connecting me to the adjuster. The connection to the adjuster always went to voice mail and it was always full. I am totally helpless on how to get back my money ? I am a customer for 3 years with infinity. I am in desperate need of money but I am not getting back my total loss amount. Please do the needful. My claim number - 21123792691. 11/17 - Update - My adjuster reached out to me and mentioned that he will void the old cheque and reissue a new one. I hope to get it next week. Thank you to my adjuster Mr.Richard Sole. Thank you so much to the TrustPilot team

Una 💩 estafa de aseguranza Infinity es una gran estafa no cumplen con lo prometido pero para cobrar y robar si son buenos pero para ayudar Noooo que horror les recomiendo no agarrar esta estafa de aseguranza ahorren dinero en una mejor y más barata aseguranza se los digo por mi.🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤮🖕👎👎👎

One start minimum, this isn't close to right! My wife was rear-ended in my car on September 3, 2021, by an Infinity-insured driver hard enough to snap the rear transaxle and free the rear wheels. (claim number 21123782987) I was busy in the hospital recovering from a coma at the time, so she took the police officer's advice and had the car taken to a tow lot that charged by the day. I called Infinity to file a claim, they took all the information that I had and assigned me an adjuster Jana M***** (extension 1352179) who was supposed to call me within 24 hours. I gave her two business days, no call. I then proceeded to call 1-2 times EVERY DAY FOR 30 DAYS!!!!! She never answered my call. I left DOZENS of voice mails with no response. Her manager never returned my calls. I sent emails. NOTHING. Now I'm fully recovered, it's 70 days after the accident and I've NEVER received a call back from the adjuster, or her manager, or ANYONE in this scam of a company. My car has been seized by the lot while I was recovering. NOW, WHAT ARE YOU GOING TO ADJUST????? YOUR INACTION HAS LOST ME MY CAR, YOU THIEVES!!!!!

I was hit by an excuded driver driving the insured famly members car that the insured person that excluded him from there policy allowed him to drive when he hit me, but they are using infinity to deny taking liability for there actions. They are a disgusting company and im trying to figure how to best go about getting my car fixed by the insurance company or the owner and the person that hit me.

la peor estafa full cover y no me pagan nada ,no contestan ,para que hablan espanol y te dicen hermano me pidio un informe de incidente reporte y llego primero la respueta de ellos que la incidencia de la policia ,no pierda el tiempo aqui buscando su idioma pague un traductor y le sera mejor

My husband was in an accident 7 days ago. We have been calling incessantly since then as we have not heard back from anyone. He finally had to rent a car so he could get to work. I was advised to do this from our agent (never has an agent had to get involved to assist with a claim EVER). Even our agent cannot get a reply from their representative. At this juncture, we deserve a rental accommodation for the inconvenience. The car should be at a collision center being repaired instead it is sitting in our driveway. I have NEVER EVER had an insurance company with such a poor response. This company gets an 'F' rating from us.

Bueno empiezo mi nombre es Abraham mora soy asegurado de esto si se hace llamar seguro e estado asegurado más o menos 3 años gracias a dios sin ningún problema con mis tres carros (TRES) y no es posible que me chocan mando a reparar el vehículo y me dicen rente un carro ok yo lo rento un mes después no hay nadie que resuelva después de haber llamado 20 veces llamadas de 1 hora aproximadamente si no me trancan la llamada me dicen sorry esa es la palabra no se lo recomiendo a nadie además les paso el day para que se organicen y los denunciemos pero yo solo no todos los que lean esto en las oficinas de servicio al consumidor del gobierno a ellos si les resuelven el problema rápido