Vanessa
3 out of 4 therapists were AMAZING
3 out of 4 therapist were awesome! We had 4 massage therapist, and honestly 3 were amazing. I wanted to give 4 and/or 5 stars, but not only was 1 therapist almost 30 min late, he was on his phone the whole time, while massaging our staff. One hand with the phone and the other hand massaging. While many of the staff said the massage with his was good, they knew he was on the phone. because they could feel it, and he even told some of them he had things/emails needing to be checked. I would definitely use you all again! But would request he not be one of the therapists. The other 3 ladies were great!!! *** The owner quickly addressed issue!!! Company itself 5 star!!! Can't control what staffing does.
Response from Infinite MassageNov 6, 2019
Hi Vanessa, My sincere apologies about these issues with Joseph. Please trust that I will address this with him personally as this is NOT how we want our client's to perceive our services. If you'd like to discuss further please do not hesitate to reach out to me directly. Best, Chris Owen - Owner, Infinite Massage 866-735-2988 ext. 7013


