Kirti P.
Got them finally
Got the shoes, though not in time.
Response from inez.comApr 30, 2025
Hi Ms. Pande, my name is Anthony, and I wanted to be sure to respond to this comment. I looked up your order it appears your Camilla sandals did arrive on April 15th. I am so sorry for the delay, I realize you made the order on April 6th. We aim to turn around orders within one business day, so 9 days is definitely below our standards. For the inconvenience, I have just credited you 10% on your order and refunded your shipping fee. I promise that we will do better going forward. Hope you love your new sandals. If we can help in any way, please contact me directly at [email protected] or call 212-484-0705. Kindly, Anthony