inez.comReviews of inez.com

Disappointed. In theory they are classic and look like they would go with everything. BUT the comfort and design is flawed: 1. I invested in two pairs because I work beauty events on my feet often (aprox $600 total, while exchanging one to see if the problems would differ) and all three pairs have short ankle straps. No room of you getting bloated, let alone be a woman with thicker legs like me. Now I’ve had to spend money on leather expanding products which didn’t work and now having to visit and pay for a shoe cobbler to create strap extenders for me. And that is that I am average built, so thicker girlies FIND ALTERNATIVES. More money on these already pricey shoes. 2. Not comfortable. I think it’s in theme with the short ankle straps. The leather, no matter the breaking in period does not break in enough to feel comfortable. The way it’s angled under the arch isn’t ideal for all day wear as they market. Two stars are for at least being pretty and like I mentioned give a classic aspect to go with anything. There is also a slight cushion that sits under your heel

I recently received my 5th pair of INEZ shoes. I ordered the Mia black suede sling back shoes to wear for 2025 holiday parties. I have loved every pair until this pair arrived. The packaging and stick to hold the sling back strap in place stretched the elastic gore of the sling backs rendering the shoes unwearable. They slipped off my feet when I tried them on in my home on my carpet. I reached out to Inez for a resolution and was told that they do not give replacements or refunds on shoes that have been worn and offered the link to a cobbler in New York that was great at repairs…..I live in Georgia. I could have them repaired by a cobbler and send them the receipt and they would reimburse me for the repairs. The nearest cobbler is 20+ miles away. Needless to say this will be my LAST pair of Inez shoes.

I truly should have read the other reviews before ordering - SO disappointing. When I got them they looked so cute, I also found them to be reasonably comfortable. I had been getting marketing for months about their comfort and quality so finally caved and ordered a pair of boots during their Black Friday sale. The quality for the price? Absurd. I wore them ONE day around my office (carpeted - eg never walked outside so never even hit concrete/pavement) and the leather is already cracking and peeling off the toe. As others have noted in their reviews, the bottom part of the shoe is somehow detaching from the sole (?). For $300?! I feel scammed & am not sure what to do. I wanted to love them but overall a very upsetting experience.

2 stars because these shoes were slightly comfortable, but not extraordinarily comfortable by any means. My main issue is the quality does not match the price tag. After only wearing them twice, the leather on the heel has already peeled off. I contacted the company and was informed that this is considered normal quality for INEZ shoes (my exact question was ‘please let me know if this normal quality for INEZ shoes’) and they suggested I take them to a cobbler for repair. I own several different designer leather heels and have never had this happen, especially within the first week of wear. Very disappointing as I was looking forward to purchasing other styles.

What a waste of money. I don’t recommend them and am so disappointed with these shoes, especially considering the price point. $500 down the drain. While the arch support is nice, is it negated by the terrible cut of the shoes. The shoes run VERY small and VERY narrow. Inez is aware of this issue and customer service advised sizing up by half a size, but why not use standard sizing when designing your shoes? I ended up having to go up a full size, which accomplished the goal of getting my foot in the shoe, now there is an inch of excess material on the back end of the shoe, making it obvious in a sandal heel that it’s the incorrect size. In my Isabel block heel sandals this excess length is obvious and looks unrefined. The Isabels are comfortable so it’s shame it wasn’t cut to the appropriate size. In my Marisol 90 booties the extra half size did nothing. Even getting the shoes professional stretched (twice!) by a cobbler, I still feel immediate pain when wearing them. In hindsight the fact that all their marketing is almost entirely Instagram sponsored content and it’s impossible to find reviews (no reviews on their website!), are huge red flags for a brand whose products don’t speak for themselves. Dear leadership, spend less on marketing and more on actual product development so customers don’t regret their purchase!