Jez I.
Not that bad
Not that bad. I was impressed with the concept of negotiating and it was good for both parties. Took a little longer to find a driver compared to DiDi

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries.We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
inDrive (indrive.com) has 399 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Taxis & Public Transport
Excellent

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Excellent
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399 approved reviews, newest moderated first
Jez I.
Not that bad. I was impressed with the concept of negotiating and it was good for both parties. Took a little longer to find a driver compared to DiDi
Henry M.
Pésima atención al cliente no tienen buen soporte se les escribe al correo pero nunca responden solo se dan vueltas
Priyanka A.
They charged toll price extra. It's not included in your tarriff.
Mrs Pawan M.
From gurugram to delhi he charge toll charges extra saying it's not included
Nooray
SUZIKI WAGNER - R R- BLG 461 Driver on the app details was not there, somebody else came as a driver , he misbehaved alot. Not return my money (change) dropped me off on wrong location, threatened me , off ac's and humiliated me and demanded extra amount from me i screamed n people rushed there one man took notice of that man , offered me a riksha , so that i can reach my location . Take strict action against that G ,
dia T.
Hi , I have been waiting from your response and haven’t received your revert. This is about my valuable asset and you people are delaying it. I need report fraud on this. My value able asset has been lost in the cab. As per the last location it is in the cab. I need a call back from your support team asap on this. I used your services with trust and wanted to recommend this to other references. I need this to be resolved as soon as it possible.
Narayan S.
Hi I would suggest, use other app like ola, uber, rapido. Drivers were unprofessional, misbehave and bad manner. I took 4 to 5 rides but my experience was painful so I have putted tentative date here. Fare price comparatively low so drivers not taking pickup and put long hold to customers. If someone taken a call and fare price comparatively low and they hadn't been come to location , they called you and forced to cancel the ride by giving nonsense excuses or improperly conversation with you so that automatically you will be cancelled ride from your end. Suggestion to indrive , kindly make a strict and lawful contract with drivers whenever they gets registered for business .
Ntombi
Helll guys. On the 14 April 2023 I requested a ride from InDriver to collect a parcel from town a bring it to my location the driver name was Francy with car number plate CA619311 black Fiat Palio darkgrey, the agreed price is R95. When he arrived he claims I made him wait in which I don’t believe so because I waited for him at the designated drop off point and his car wasn’t there. My phone battery was low so had to move to charge a get ahold of him. He made me pay R130 if not he would have held my good to his possessions. InDriver is good app but their driver has tendency to inflate prices because the measure of suspending or blocking their profile of such happens that why the driver do that. I’m not impressed cause the agent Subjarih didn’t give any complaint log number nothing. InDriver should do a better job in ensuring customers are happy and not allowing drivers to inflate the price.