Local
Double standards
Working with them, unless you're a Russian person or you care only about money, then it's horrible. They kicked me for been a local refugee yet they discriminate against everyone else that don't speak Russian...

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries.We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride.inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support.Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip.For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more.Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
inDrive (indrive.com) has 399 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 15 reviews with 2 stars · Clear filters
Local
Working with them, unless you're a Russian person or you care only about money, then it's horrible. They kicked me for been a local refugee yet they discriminate against everyone else that don't speak Russian...
Katya
I greatly appreciated having it in Tunisia, using it several times… that being said, the cars were dirty, the drivers gruff, and not friendly and charged extra when they felt like it for suitcases, a couple of them drove like absolute lunatics. They were never any seatbelts. I felt completely unsafe to the point where I sent messages to my friends in USA telling them where I was in case I never showed up.dangerous! altogether a bad experience, but better than hailing a taxi and standing there and negotiating. Tunisia needs a better system. When I had to drive a longer distance, that was important timewise, I absolutely used bookingDotcom to provide a professional driver. I would never trust this service
Response from inDriveJun 24, 2026
Dear Customer, Thank you for sharing your detailed feedback. We are sorry to hear that your experience did not meet your expectations and that you had concerns regarding vehicle condition, driver behavior, and safety. We would like to investigate these incidents further. Could you please provide us with: 1. Your phone number or email associated with your inDrive account. 2. The city or cities where these trips took place. 3. The approximate dates and times of the trips. 4. The trip IDs, if available. 5. Any additional information about the vehicles or drivers involved. Your feedback is valuable and will help us review these cases. Best regards, inDrive Support Team
YOUNIS A.
As a frequent traveler who regularly relies on transportation services for business and personal commitments I believe reliability and consistency are among the most important factors in this industry. My experience with the service has been mixed. While the platform is widely available and convenient to use I have encountered several situations where the assigned vehicles were noticeably old and not maintained to the expected standard. On more than one occasion the vehicle experienced obvious mechanical issues during the trip including repeated engine shutdowns despite the journey being short and within the city. Situations like these raise concerns about vehicle quality control and passenger safety. Another issue is the significant variation in pricing. In some cases drivers suggested additional payments that substantially increased the trip cost sometimes approaching double the original quoted fare. This creates uncertainty around pricing transparency and may leave customers unsure of the actual cost of the service. As a company operating on an international scale and providing an essential daily service I believe greater attention should be given to regular vehicle inspections stronger quality standards for registered drivers and clearer pricing policies. These improvements would help strengthen customer confidence and ensure a more consistent experience across the platform. I hope this feedback is taken constructively as the service has strong potential and plays an important role in the daily lives of many travelers and professionals.
Response from inDriveJun 24, 2026
Dear Customer, Thank you for taking the time to provide such detailed feedback. We appreciate you sharing your experience regarding vehicle quality, pricing, and overall service. We would like to investigate the issues you described. Could you please provide us with: 1. Your phone number or email associated with your inDrive account. 2. The city or cities where these trips took place. 3. The approximate dates and times of the trips. 4. The trip IDs, if available. 5. Any additional details regarding the vehicles, drivers, or fare adjustments you experienced. This information will help us conduct a thorough review. Best regards, inDrive Support Team
Saeitha
Bonjour, j'ai donnez uniquement 2etoiles vu que le service n'est pas au top les drivers des fois makayakhdouch la course dial nas il khsawha kitl3o tarif imaginez vous une course li katswa 20dhs kaytl3ha taal 50 ou bien 60 des fois Maymkench s'il vous plaît hawlou dirou une bare fin le client i9der ikheli un commentaire 9bel mayakhed la course dialo au cas d zerba hit vraiment les drivers ra mosiba . Wahed l mera ra wahed le driver 3ayerni hit khdit accept it la course li kan le tarif dialha 3ali et t3tel Elia j'ai annulé et daz endi l WhatsApp b9a kiseb wi3ayer et j'ai les preuves . Khdmou ela le service dialhom chuia hit on galèrent toujours .
ibrahim M.
I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.
Mshirazi
The Indrive car was old and clearly worn out! At times, it seemed like the brakes and other systems weren’t working properly, and I was worried the car could break down during the ride. I even tried to file a complaint, but there was no response or help from the service. It’s terrible and unpleasant
OLIVER N.
I've been driving with indriver for quiet a while a year and a half and honestly it ain't bad at all the app's chill rides come in steady if you hustle but but overall it's a solid gig you can make
Taiba I.
Audicity is their second name.They demand double fare when you are already in the middle of the trip and say they will drop you off for the price shown in the app.I'm paying anyway, already running late because of the long wait for another one.The price in the app seems to be used just to lure the customer ! I don't recommend it at all.