Indow WindowsReviews of indowwindows.com

Pros: The product itself is great and I'm stoked to have them done. They honestly look fantastic- like the windows look better and more buttoned up with the inserts. The service was also stellar. Cons: every step of the process from measuring to installation is way more difficult and time consuming than expected. Measuring 10 windows took 4 hours for two people. Unboxing/installation/cleanup took one person 5 hours. That's unskilled hours, but at $400 each plus labor you start to wonder about relacement costs. The videos make it look like you can easily pop them in and out any time, but that would be a lot of trouble and risk damage. I got this for renters and would not trust them to handle them, so I must store them for summer or have windows that don't open. Finally, some elements felt "snuck in." E.g. laser measuring sounds very automated until you learn that checking bows requires a string, a ruler, and 4 hands, plus a separate tool for diagonal measuring. Similarly, I thought I'd pop in the inserts like the video, only to find that they all required additional hardware installated on the frames for the previously undisclosed safety chains. Great! more measuring, drilling, adjusting, readjusting, cleaning, micro adjusting, recleaning, etc Summary: I recommend this product if you know what you are getting into. If you only need a couple of windows, go for it. If you have 10 historic double hung windows, be ready to bust your butt and hire a helper.

The inserts came solid and well made. But not really effective for plane and train noise. Sales person Reed was not not very responsive, especially after sale.

Indow windows muffle the noise. They do not eliminate it. For $1,000.00 a window, I expected more. I’m glad I only started with a couple to test it out. I will not be buying any more.

The windows are okay for insulation but sound reduction is not as good as we had hoped for. Customer service was slow and lacking in responding to pre-purchase questions. The installer did a decent job and was clean and respectful.

Helps with insulation and some noise.

We have a log cabin with a vaulted ceiling and climbing up a ladder to measure the windows in the peak was difficult with eventual installation requiring two ladders and a lot of "choice words" until my elderly husband and I finally got them in. Knowing that we have to take them out twice a year to let the edge tubing "rest" and to clean them is not something we look forward to. We also had trouble with the shipping as we told Indows and the sub-contracted shipping firm that we lived in a rural housing development with small dirt roads and sharp turns and that they would need to send a smaller truck than a typical 18-wheeler. Sure enough, they sent a huge 18-wheeler that could only get to within 2.5 miles from our home. We had to use our own pick-up (luckily we own one) to retrieve our big heavy boxes and then had to unload them ourselves - NOT easy for two elderly people. Also, we paid extra for "UV" tinting. Instead of improving the view like the sample material did, the actual windows came with a bluish milky haze. Insulating feature does appear effective (that's why 3 stars not 1), but other issues limited my enthusiasm.