NotGood
I have a lot of complaints about this…
I have a lot of complaints about this experience. First, I was not aware that I'd have to install brackets in my window casing. That's a no go. Second, the cream-color silicone was dirty. I had to put a lot of elbow grease into cleaning it, and it's still discolored in one spot. Third, sound in the room is now driving me crazy. The company does say the Indow isn't effective with low frequency sound, but this seems to have also done something with sound that my ear and brain detects and abhors. It's a pulsing, barely audible bass, an infrasound. Fourth, the communication was great, except for two things: I was told to hold onto my laser until they told me to send it back. Then the communication about sending the laser back was buried in a longer automated note, and I got sick of receiving those, so I missed it. But even after I sent it back, I kept receiving messages about it—it was stuck somewhere, but it's just the persistence that I dislike. They were very nice about stopping them and very responsive. I give two stars for that. I definitely regret my purchase and will now have to spend additional money, at least as much as I did on Indow, to replace the Indow with a more permanent glass solution to stop this sound.


