Indigopetco™️Reviews of indigopetco.com

Cheap toys. Mediocre delivery. But my dog seems pretty damn happy so I guess money well spent. Just wish they were little more organzied thats all. No need for any less than 3 stars though.

I purchased 3 halloween dog outfits on 1st October and after numerous emails requesting a date of shipment, I received a tracking link that showed that a shipment had been created but was never picked up. Further emails have gone unanswered so I have disputed the charge with my bank. Don't trust this website

AWFUL company!!! Don't ever buy from them. Late September - Ordered Holy Hound Dog and Deadly Doll Dog costumes. 10/9/19 - have not received order, Reached out to Indigo Petco on status. 10/9/19 - received email stating I will receive my order before Halloween. 10/19/19 - received text that order was shipped but did not give tracking number. Sent email to Indigopetco stated that I have a party on 10/26 and need costumes before then. 10/30/19-did not receive response from my 10/19/19 email, have sent another email asking for status and requesting directions on returning their costumes 10/31/19-received costume at 11:30am. However, only received 1 costume (Deadly Dog) and as of date (11/4/19) have not received the other costume or response to my email.

Spent over 50 dollars on a costume (I live in Canada and paid for fast shipping) I ordered on Oct 9th I didn’t receive and they lied telling me it would be “guaranteed delivery before Halloween” and it’s Halloween now and it didn’t come! They do not answer emails about concerns ! Which I should of realized it was a bogus company because they have no phone number to reach them at all! They block your emails n don’t answer your Facebook/Twitter or instagram messages! They’ll lie and tell you that your product been shipped and that you have to wait 7 days for it to show up by”making a pre label” but never send your item! They shipped my item monday(3 says before halloween) still no costume 😡I do not recommend trusting this company or buying something from them! Noticed a lot of reviews about this company like mine , it is very true ! Please do not waste your money on this bs company !

I ordered a costume 10/4 the costume is still not there and it's 10/27, they stopped responding to my emails. There's plenty of reviews like mine to DO NOT ORDER. They're a scam!

Very very bad customer service. This site is a JOKE!!! I ordered product Oct 6 and paid more for shipping 5-12 days. Countless emails with generic response and then no response at all. They say guarantee Halloween delivery however i payed extra for faster shipping. i asked them to cancel my order and send full refund and NO RESPONSE ONCE AGAIN. i will start legal action...

They’re a scam. Advertise product as in stock but it’s been 3 weeks and I have not received my product or any shipping info. When I contacted them for a refund they pretty much said we guarantee before Halloween. I ordered 9/27. Give me my refund!!

I ordered a product but had to wait months. Shipped from China, and now I see they bought it from Aliexpress and overcharged me dozens of euros for the same product, shipping, and service. Sad. Waiting period was no fun.. Also the quality of the product disappoints. My cats are not happy.