Second day in a row different card. First revel now this time it’s my destiny card. They won’t allow me to add my banking information on the app or over the phone. Telling a customer to get another bank account or sending a money gram does not sound like a legitimate option to me. Bank info works for all other cards and transactions. Companies like this should be held accountable and shut down and the banks that subcontract the credit cards out should also be held accountable. This just blows my mind
MM
Marshall M.
Scam credit caed…
This card is a trap to destroy your score. No customer service. Setup ach payments 3x they couldn't effect and this is the only way to pay them
Changed their.name to Concordia suspect due to horrible reviews
Stay away from them
All CSRs are overseas with no authority to fix anything. Joke and a bad one at that if you unfortunately have this card.
AC
Arthur C.
Garbage card
Garbage card. It takes this card / bank 2 weeks to update your available credit after you made a payment and the funds have been withdrawn from your checking account. So they take your $ and do not give you any credit for 2 weeks. Stay away or get screwed!
TB
Tim B.
When you make a payment it takes a week…
When you make a payment it takes a week for it to post on your account,
i.e. they hang on to your money for a week when other credit card companies I deal with post your payment within minutes. Also, after having the card for 12 months, having always paid my monthly bill in full and on time, they have never offered a credit limit increase and want to charge me $99 renewal fee for a $300 credit limit. I would have to be insane to do that. No thanks.
XY
XD Y.
Absolutely horrible they will not…
Absolutely horrible they will not update your available credit for 14 day every time you pay. Even if you pay it off on every payment. Don't waste your time.
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Nicole N.
Stay far away from this credit card
Stay far away from this credit card! I opened my account 2 months ago. I went to log in to pay my bill. Received the following message, "Unable to sign on portal to pay bill." Tried reaching customer service and couldn't. Signed on later, and it appeared as if it took my payment. Went back a few days later and checked again to make sure it was scheduled. No record was found. Tried again, received the same error message as above. It locked me out of my account. After trying several more times, I was finally able to log in after changing my password over 10 times!!! I scheduled the 3rd payment. So, I go to use my card and it gets declined. I call customer service and am told that my account was closed! They said that two of my payments were declined and returned, so their policy is to close the account. What?!? I never knew anything was returned! They just closed my card without speaking with me! They were very sorry, but there was nothing they could do. Really!?! I will never open another account with them again and will highly encourage anyone to think twice before opening an account with this SHADY company!!! If I could rate them zero stars, I would have! Stay FAR away!!!
LW
Laural W.
This card is a scam
This card is a scam - made a payment - they took the money out of my checking account and instead of updating available credit the next day (like they did the previous month) now they are holding up my available credit for 14 days -payment has cleared my bank - and have really screwed my budget up for the next two weeks - this card is NOT reliable - thieves are what they really are and they could care less
AP
Alan P.
Worth it. A Card for "Regular People"
There are some things that I, personally, had "red flags" about (high interest rate/low credit limit/annual fee ALL AT ONCE). HOWEVER... this may become a bit confusing, but if you hang in there, you will understand why I gave them 5 stars:
First, (at least the Person that spoke with): OUTSTANDING Customer Service. I called, because I had questions that were not answered "otherwise".
One of which was: I know my credit limit. I know my APR on purchases, and cash advances. I have NFCU, Capital One, and Chase Amazon Prime Visa Signature Cards, and have partially used, and paid off the cash advances that I have used. However, before, and in the envelope that the card came in, it listed my credit limit, and cash advance limit (a general rule is 30%, btw).
I didn't need to use it, but I NEED TO KNOW... Now, here is where the weird/cool things (at least to me) come in... IN MY WORDS, as a queenonabudget and kingonabudget: I it basically a REAL Credit Card (they DO report to the 'evil credit monitor peeps" :-), that can be used as any MasterCard can be. HOWEVER... the different/weird thing:
You can get a cash advance, up to your available balance (don't get it twisted. There are rules). So, basically, it is an combination between a debit card, and expensive credit card. Segway to ANOTHER cool thing/why I talked to their Excellent Customer Service Person:
Online, it said that I owed... (my words)... WHAT? When??!? In... It was explained: You don;t owe anything until your MARCH due date.. AND Your statement closing date will always be on this date, and payment date will be the date before that date.. the month after (told you that I might confuse you, but...) My closing date was the 21st of this month, and my payment date is the 20th of March (don't have to worry about whether it is a leap year, or not.
He also explained the cash advance stuff. (they will mail you a PIN).
I havn't truly tested them on being able to pay my bill, securely, easily, and successfully... YET.. but I believe that they will pass.