Eric & Aaron M.
Best place to get your stuff
Best place to get your stuff. Really strong and excellent of quality. Got my shipment in 5 days. After I checked it out I ordered more! I recommend Indacloud!!!
Indacloud is listed under Smoking & Tobacco.
Indacloud (indacloud.co) has 129 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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129 approved reviews, newest moderated first
Eric & Aaron M.
Best place to get your stuff. Really strong and excellent of quality. Got my shipment in 5 days. After I checked it out I ordered more! I recommend Indacloud!!!
Malcolm L.
It's everything they advertise good high good quality and fast service.
Cindi L.
Received my order and was impressed. Great euphoria 💜 will be ordering again. Thanks Indacloud 😊
mikey W.
Not very loyal to their long term customers. Only deals you get is when they decide to make a little sale and then you are not allowed to use your coins to help cover any costs if they give you any kind of discount code. Not affordable at all!
Padeba
I ordered gummies from them & that went perfectly. The gummies were great, so I went back to upgrade my auto ship to include some stronger ones. That is where everything fell apart. Their website had to have been written by first week coding students. It is a mess. I had rewards points that simply disappeared while I was trying to place my order. I could not update my auto ship to ship sooner, it would change but then revert right back. Several times in this process, my order was doubled & when I tried to remove the extras, it wiped my cart out. Start over. In fact, I had to start over 3 or 4 times before I just gave up. I tried 3 days in a row before I quit & cancelled my auto ship. Trying to contact them went to another dark place. No response whatsoever. Then I tried Facebook, where I found out this is all SOP for them through the myriad complaints about the dysfunctional site & abysmal customer service. I wrote to them on Facebook anyway & again, radio silence. With a great product line of gummies, I had high hopes for this company. 🤭 Now I have to advise to avoid. 😔
Brittany H.
They didn’t send me my free product, after I purposely spent more to receive it. I emailed them about it. They got back to me four days later, asking for the unopened package. Are you serious? I was already eating my treats and smoking the vapes. I wrote back, and said that it wasn’t possible because some of the products were already used, and the package was gone. Got a message back a day later. After several advertisements from bots telling me that they were offering even more free gifts with purchases. *EYEROLL* They said it was policy to make sure I wasn’t lying about not receiving my free gift. Why would I lie about the free gift when I spent over $120 in product? And this “policy” is literally the stupidest thing I ever heard of. If I wanted to lie about not receiving a free product, which honestly probably cost them two bucks - I would just take a picture of everything I bought and leave out the free product. But I’m not a scammer, this company is. I don’t recommend this company. Not only are they horrible at customer service they can’t keep track of what they are sending out and not sending out. There are a lot of better options out there. Ones that don’t take four days to get back to you and are happy to resolve the issue without all the BS. Ones that don’t email 3-4 times a day with advertisements, but never answer your email. I just don’t want anyone to go through this, or God forbid doesn’t receive the product they actually paid for. Because if they need a picture of what they actually sent you for proof, they don’t know what they’re sending out. And if they are taking four days to respond to about your order, that means they have a lot of complaints. Or, they just don’t care about their customers. Pick your poison on that excuse.
Response from IndacloudJul 23, 2026
Hi Brittany, thank you for your feedback, though we do need to address several inaccuracies here. You reached out on a Saturday, and we responded the very next day, Sunday. It was actually four days before we heard back from you, not the other way around. We also never asked you to return anything. We asked for photos of the package and items received, which is standard policy for any missing item claim. This protects all of our customers and helps us investigate what went wrong in our fulfillment process. It is a reasonable ask regardless of order size. Our marketing emails are entirely separate from our customer service team, and we're sorry if the volume felt excessive. We stand behind our products and our process. If you'd like to resolve this, please reach out to us directly at [email protected] and we'll be happy to help.
Roxy W.
I truly love Indacloud. I had one issue that was my fault, in all reality. I had ordered something and did not realize I ordered a subscription. I kept receiving packages and they kept taking my money for it. I was freaking out. They,however, were very kind and considerate. They were even going to refund my money for 2 of items. Didn't need to as I got rid of them myself. They sincerely did everything they could to solve my problem. My subscription got cancelled and I am satisfied with their service. The quality, the prices and the customer service are 5 stars in my book. Thank you for everything! Rocksan Weber.
Randel J.
I have spent over 5 grand with indacloud. At first they had high quality bud and my last 2 orders have been trash. The buds were the size of match heads and as dry as a cotton ball. When we lit one it literally went up in flames and smelled like burning leaves from a tree.. i told them and the response was it's late in the season and there getting ready to get new .. i lost around 300 bucks and I will never go back.