Danielle M.
They sent the wrong order
They sent the wrong order, Stale, disgusting edibles, They also did nothing. What a 40$ waste, Absolutely ridiculous.
Indacloud is listed under Smoking & Tobacco.
Indacloud (indacloud.co) has 129 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 31 reviews with 1 star · Clear filters
Danielle M.
They sent the wrong order, Stale, disgusting edibles, They also did nothing. What a 40$ waste, Absolutely ridiculous.
Steve S.
Canceled subscription ,,,still sent order and charged,customer service not responding.This is now my second bad review of Indacloud.They claim award winning cust.service ,what a joke!
Kennith C.
Been a customer for 4 years with active subscription. Suddenly their system messes up and duplicates my order and double charges me. Email, email, email finally a response and by that time both orders show up. Indacloud fix for stealing from me, ignoring my emails for support for two weeks is to make me show proof of both packages before they even would respond to double charging me which is their fault. Cancelled everything and will NEVER do business with a company that has absolutely no customer service priorites.
Regina F.
If I could give a "0" I would. Don't order from them!!! They are thieves!!! I've ordered $250 worth of product and received nothing! I've sent numerous texts, emails, voice mails regarding the issue to no avail! They will take your money and leave you high and dry! It's how they work! Do not ORDER from INDACLOUD! DO NOT DO BUSINESS WITH THESE THIEVES!!! You've been warned!
tony T.
Wish I could give a no-star rating but alas, one star it is. I have ordered multiple times from this company. First time I got prerolls, basically trash! I complained, called, emailed, nothing... gave them a second chance and ordered the 100mg thc sodas and have made about a dozen purchases over the past few years, the last order was for the root beer flavor and it was very little if any thc. So I attempted to go back to my usual the orange soda, order 100mg sodas and received 50mg thc instead, are yall serious??? The 'first' time I called was Friday, its now Tuesday and crickets! Within 24hrs? I thought so, I've emailed, called several times for each. Nothing, does anyone actually work there??? I've spent thousands with indacloud, I am 100% disabled veteran and need products like this to get through my day, it's sad that in today's society fraudulent practices like these are ok, or at the very least, ignored and overlooked by the courts and society at large. It's a crime to defraud a disabled person (which im sure most folks on here are) and also to commit any crime against a veteran, dont let companies like this one do this to us people...we are important, valued, and have a right to fair business practices!!!
Anthony A.
I've made a few purchases with this company. My first purchase was probably the best with no problems every other purchase afterwards has been a problem. My most recent purchase for the strawberry cough flower was the worst purchase. The product I saw on the website versus the product I received is night and day comparison. This is the most trashy ounce I've seen in a very long time. What I mean by trashy, a bunch of stems and seeds. The stems are more visible, every bud has a stem sticking out of it, this is a small bud ounce. When you break the flower down you notice all the seeds. I've reached out through email, left a phone message and a message on the website regarding my dissatisfaction and that I would like to return the purchase. It's been well past 24 hours an I haven't heard anything from this company. The flower doesn't look safe to use.
Siobhan C.
My order was incomplete, I spend thousands here, no one will respond back by email or their contact us page, I'm not getting the points for an amazing review I did, I've been attempting to contact them since June 25 WITH NO LUCK! I am no longer going to be a customer, my thousands of dollars will go to more deserving businesses. My review for them is on trust pilot from July 17, 2026, I've reached out via several different forms of communication to a business INDACLOUD and not a single peep from them yet they don't hesitate to send emails daily trying to get my money but when it's time for them to step up to the plate, they clocked out and are so fried out of their minds they forgot how they got to where they are! Please, be careful! I will not do business with them until they rectify the situation which I don't expect they will because they haven't in 2 months!! Why bother now? They don't care trust me!
Carolyn
I ordered three bags on the small pre-rolls in order to get the bargain price. The whole order was $300+ even with all the coupons and sells. I only received ONE of the three pre-rolls. I called, emailed, and sent a message. They next day once everything was put away, I was told to take a picture of what was in the box so they could verify that the item was missing. It is already their word against mine, so if I was "that person", I could have removed any of the items and then took a picture. So, what is the difference of just taking my word for it? THEY WEREN'T IN THERE!!!