Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

This is the most cheaply made failure of an object I've ever received. It did not perform as described and the plug in port is not even installed correctly. I'm so disappointed

Be careful and avoid any purchases at this website! Before I ordered these candles, I checked when I will receive the package as I needed it in 2 to 3 days. I checked the whole website and it’s written that I can Choose the option of how I should receive the package, so I decided that 2 to 3 days. After purchasing it in one evening, I checked the next morning with the customer service if it’s really coming in 2 to 3 days. Customer service texted me that it’s not coming 2 to 3 days as this package will be dispatched after 2 to 3 days and the package will arrive in around 15 days. So six hours after I ordered it and it was not dispatched ( I got everything in Several emails) I immediately told this lady to cancel my package. Somehow she ignored this email for 12 hours Although I know that my package was not dispatched. She just refused to do anything and then she texted me It’s too late. She told me We already sent your package which was definitely a big lie. I was very shocked about this fact that I was speaking with a scam company. So I was emailing with her a lot of times that she is acting illegally that this is not allowed what she’s doing. And she ignored simply my whole emails. After receiving the package state unopened, I emailed her again to send me the details how I will send back this package and receive my refund. She just emailed me that we cannot refund and accept a unopened package. I emailed her again that this is absolute illegal what she’s doing. In UK, you must be allowed to send any package without mentioning any reason. Again, she is ignoring me so for now if I’m not receiving any kind of reaction until EOB 17th OCT, I will sue this company. Don’t ever think about anything from this company!!!

All the 5 Star reviews are AI generated. Don't believe me? Look for the words 'Flame effects" or 'Fire effects" in every single 5 star review, without exception. Coincidence - no. Do not trust this product.

Bought this as a gift and my sister can't stop raving about it. She says it's the best present ever!

Basically got scammed - No wand ever arrived, attempts to deal with the 'customer service' was beyond painful. THe courier used is some dodgy chinese one. Obviously paid $100 for a cheap chinese peice of cr@p, which im guessing the courier helped himself to, or was stolen. Just avoid this useless company

This wand is everything I dreamed of as a kid. It’s well-made, easy to use, and the fire effects are just spectacular. I brought it to my cousin’s wedding, and it was the talk of the event. Everyone wanted to try it, and it added such a fun element to the day. It’s sturdy and feels like a premium product, worth every cent. If you love magic, this wand is a must-have!

Bought the Incendio Wand on a whim, and I’m so glad I did! It’s so much fun, and the flame effects look incredible. We’ve used it at parties, family dinners, and even just for fun at home. It's always a big hit, especially with the kids. The craftsmanship is great, and it feels like a quality product. I’d recommend it to anyone looking to add some magic to their life!

I can’t say enough good things about the Incendio Wand. It’s a beautifully crafted piece that really brings the magic to life. The fire effects are stunning, safe, and super easy to use. We brought it to my nephew’s Harry Potter themed birthday party, and it was the highlight of the day. Everyone was amazed at how realistic it looked, and the kids couldn’t get enough of it. A must-have for any magic lover!