Willy N.
Hidden membership in VIP Club
The winter gloves I bought in Feb. '26 do not keep my hands warm in 40-degree F weather with no snow. I will keep them because they are great for driving and other activities. What I really am upset about is the hidden membership in their VIP Club that I just learned today (3/18/26) I was member of after requesting them to clarify the $29.99 charge on the same credit card used to purchase the gloves. I checked that account on this past Saturday (3/15/26) and suspected the charge to be fraudulent. That transaction challenge with the retailer is ongoing. What I learned so far was that they automatically subscribe you for a trial membership in their VIP Club once you have made an online purchase and they do not ever notify you of this. I call this an unethical business practice. Had they clearly announced this during the checkout process, I would have declined the membership offer. And had they e-mailed me to confirm my trial membership, I would have immediately canceled it. Now, with the membership charge having been posted on 3/12/26, and my learning of this two days too late as well as the trial having ended on 3/7th,I might be forced to pay the unwanted charge. So, buyer beware; check your account with this retailer to review its subscriptions so that you could cancel any that is unwanted before it is too late.




