Zack
Smooth order
Shipping to my place usually takes ages, but this time it showed up in under a week. Honestly impressive logistics.

Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Incendio Magic Wand (incendiomagicwand.com) (incendiomagicwand.com) has 577 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Zack
Shipping to my place usually takes ages, but this time it showed up in under a week. Honestly impressive logistics.
Tristan
Got a small desk lamp and some organizers. Both are great quality, make my workspace look cleaner. Worth it
Consumer
Thank you for getting me my wands they are very fun I need Figure out how to make it work better but it’s fun Thank you so much
Robinson S.
È arrivato un po in ritardo, ma ha confermato le aspettative.
Davkia
Customer service was great in responding, after I received my product is where my issues were the wands only work first 2 or 3 times then buttons stick an u have to unstick them an all it does after that is smoke no flame paper..for the price of them they should work better..
Response from Incendio Magic Wand (incendiomagicwand.com)Sep 26, 2025
Dear customer, unfortunately, we were unable to identify you or your order based on the name provided on Trustpilot, and you haven’t shared any order details despite our request. Because of this, we can only assume that you may have either placed an order for a similar product from a different store or haven’t placed an order at all. If you are indeed our customer, we’d still be more than happy to look into this and assist you. Please reach out to our support team at [email protected] so we can help resolve the issue.
Daniel
This is a continuation to a previous review. Today is the 16 Sep and I haven’t received my order. This company is a complete scam and I recommend you never buy from them. I sent and email stating I want a full refund and they finally responded that they understand my frustration and this order is being tracked by them and sent me a link to track my order. That tracking shows it is lost at customs. They are now silent and haven’t responded. I recommend never buying from them. Their response below is a complete lie. My order number is 59199. As of today Sep 22 2025 I still haven’t my order. DO. NOT BUY FROM THEM. They will steal your money. The best part is this was a continuing review of not seeing my order. You can go look at my previous review and see they have my order number and even offered a refund in that response. When I ask about a refund they tell me there is nothing they can do because it is been processed for shipping. This is now over a month and still haven'r received my order and they refuse to give me a refund. You’re correct it finally arrived yesterday evening. When someone spends $245 it shouldn’t take a month to receive their items. Now let hope they actually work.
Response from Incendio Magic Wand (incendiomagicwand.com)Sep 22, 2025
Dear customer, unfortunately, we were unable to identify you or your order based on the name provided on Trustpilot, and you haven’t shared any order details despite our request. Because of this, we can only assume that you may have either placed an order for a similar product from a different store or haven’t placed an order at all. If you are indeed our customer, we’d still be more than happy to look into this and assist you. Please reach out to our support team at [email protected] so we can help resolve the issue. Thank you for updating your review with an order number. According to the tracking information your order was delivered.
Gc
perfect!Very good!
Ellis M.
Got my umbrella here, good quality and really compact. Shipping was fast too, the whole process was smooth. Thanks a lot!