Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

Ordered the "flame shooting" Harry Potter wand. Was supposed to arrive by December 28th when ordered on December 18th. Tracking rarely showed movement. Package didn't enter shipping system for 5 DAYS. Sat in customs in China for several days, then about a WEEK later it showed up in US Customs. Sat for a couple days there. Now it is FINALLY out for delivery today, January 7th!!!

UPDATE: 7/1/2026 - Email reapons from Incendio: "Hi Andrew, When placing an order on our website, you automatically become a member of the Incendio VIP Club, which includes High Priority Customer Service and a permanent 60% discount* on all products in our store. You can access your Incendio VIP Club account and view your current offer here:incendiomagicwand/pages/incendio-vip-club" I am amazed that they so openly admitted to automatically enrolling you into a £22 monthly subscription without your consent. What an awful business strategy. My original, un edited review continues below; The item arrived sharply after purchase which was a suprise. The box arrived heavily damaged but the wand and charger appeared to be intact, so I was not fussed. I promptly took everything out and tested before handing this over as a present for Christmas. Everything worked as advertised and even made me giggle to myself, what a silly little thing this is. Now, my disappointment comes nearly a month after the product arrived. My bank had blocked a further transaction from IncendioMagicWands for the total of £22.22. My bank believe this to be a cheeky monthly subscription that Incendio sign people up for, without telling them. Meaning, they have blocked numerous payments from Incendio with other customers. I have checked my emails after purchase of the wand and can find no such trace of a subscription. I have then logged into the Incendio account that was created for me after purchase, and again, find no such paper trail of any subscriptions. In fact, the only information available on the customer profile is EMAIL ADDRESS, and SHIPPING ADDRESS. There are no tick boxes or subscription based profile markers. I told this to my bank and they knew this already. Clearly there is something in the system for banks to automatically block this first monthly subscription as no one appears to be aware of it. It is a shame. The product itself is fun, the cheeky monthly payments, not so much.

Only 1 star because I cannot give it a 0. Purchased wand as a Christmas present, clearly I wasn’t going to open it to check it worked before so wrapped it up and waited for Christmas Day. On opening the wand was defective, the element doesn’t get hot enough quick to produce a flame. Contacted the company who weren’t interested as it had gone past 10 days. I explained that it was bought as a Christmas present and would like a refund….. Rejected. They also charged me a subsequent £22.90 that I have no idea what it is for. Basically £75 on a piece of rubbish. Do not buy from this very poor company. (Since writing this review I wish I’d seen this page before purchase). Stay away.

I purchased a fire wand and I am now enrolled in a $29.99/mo thing that I was not aware of and just had to dispute the charge and lock my card. Do NOT buy from this place and if you do check your receipt before finalizing the purchase.

I have been trying to organise for a return and refund of a damaged item. I had some responses a couple of times however now have not heard back and they have not accessed the video of the item not working which they said they MUST have. The item received was damaged and inoperable and they claimed that it 'should still work' and resent instructions on how to operate. You can clearly see the button is damaged and the charging port it wonky and off centre. 09/01/2026 Now received another email saying the item does work and that I need to send video proof despite the fact I have already sent this and shown that the item doesn't work.

Akai Miner ESP32 : easy to use, great device

Ordering and selection good. Overall experience good. Price a bit high for quality. Wait time a bit longer than expected. Product came charged, does NOT come with any kind of instructions to utilize it correctly. Have tried it 3-5 times with small pieces of paper with nothing but smoke. Going to the site, it tells me to utilize 2x2 inch pieces, which seems to be a lot, but I have not tried it yet to see if that works correctly. But overall, 50/50, and if it works as advertised, I would recommend, if it just keeps smoking....probably not for that price. Semper Fi Jeremy Messerschmidt MSgt / USMC Retired

Son una estafa las pedí en noviembre para los reyes magos de mis hijos y en el camino de la orden iban poniendo aeropuertos para tenerme allí esperando pero jamás llegaron y dejaron de contestar a llamadas e email. Es una ESTAFA, no devuelven dinero ni llega nada e intentan robarte de la tarjeta .