Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

The product was fine however a 30 dollar monthly fee is a scam and scummy these people are jokes and bums DO NOT TRUST

Do not use- wand did not work- dangerously wired- unable to get a refund. Now they've taken another £30 !! From account .Absolutely a scam !!!

I bought 6 wands from here. 3 of them do not work at all. Customer services told me that as it was not within the 10 days they could do nothing. they ignored all forms of correspondence during the 10 days. They have now decided to just steal a further $30 from my account, so I have had to spend half of the day dealing with the bank, and cancel my card to prevent this terrible company from steling further money from me. Absollutely dreadful, wouldnt consider touching them. I hope this review saves at least one person from the utterly dreadful experience that I have had. EDIT: having escalated this with my bank t turns out that they used my details without permission to set up a monthly $30 subscription on my account. I have of course, cancelled this, but avoid these like the plague.

AWFUL PRODUCT KEEP YOUR MONEY My mom got me and my sister the Dumbledore a snapes wand and when I was resting my sisters want out to see the “fireball” all that came out were puffs of smoke such a scam I’m so disappointed because I was so excited to receive them too DONT PURCHASE THIS PRODUCT TRUST ME IF YOU WANT TO KEEP YOUR MONEY thank you for your time in reading this

Ordered 2 wands and waited a week after arriving to ensure paper is completely dry and treated. It only smoked and left a black residue in the wand, it's impossible to clean out. After only a few uses, the wands stop working.

Warning! SCAM!!! Do not buy!!! Does not work then they charge you $29.99 EVERY month for some pretend customer service. I have tried multiple time for them to cancel with no response and now have filed for fraud with my bank.

Absolute scamming filth. Bought a wand as a christmas present for my son, had issues from the beginning with the button sinking further and further into the wand until it was uncomfortable/impossible to press. The element that lights the paper barely glows at all. Sent them multiple emails within the 10 days with no reply, then eventually gave up. Had read reviews about them taking payments for "Priority customer service" which it says is "Free" at the time of purchase. I don't know about priority, but ANY customer service would have been nice. However, they then proceed to take a monthly payment of $29.99 for their non-existent customer service, which you have to go through your bank if you want any chance of cancelling. These people are the scum of the earth.

Order #69048 Lovely looking product, broke nearly immediately, terrible customer service. Don't waste your money We purchased as a Christmas present for my son, didn't unbox till the big day, after a few uses it stopped working (wasn't dropped or mishandled).I contacted customer services who offered advice, but as it was >15 days since I'd bought it.... basically tough. Very poor for such an expensive gift You can buy the same much cheaper we've now found! Don't buy!