Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

It took a long time to receive the product, unfortunately when it finally came it didn't work for us. When I try to return it they make it as difficult as possible asking for videos, photos of the problem and we need to pay for shipping too (to China!) The worst it was when a month later they charged my credit card again without permission. Unacceptable!

I ordered a fireball shooting Harry Potter wand. It did not work - just a puff of smoke. Then, i have been charged a monthly "subscription fee" of $30 for the past three months. I did not sign up for any subscriptions but yet they have been charging me. This is a scam company selling scam products. I tried reaching out to them, but no surprise, no one answers and the website doesn't work.

I did not order the wand but ordered 2 universal stylus (tracking included) to use for phone, tablet etc. I thought I got scammed out of $40 based on the reviews available but waited it out.. I ordered Feb 26 and received my package March 6th. They work fine so far but it’s only been like 2 days. I didn’t sign up for the “VIP club” subscription but I’m going to see if they try charging my card next month (hopefully not). I don’t know if I’d order again.

I still don't have my nebulizer. Where is it?

Just like everyone else says, total scam. Pay attention to BS VIP club. You will get $29.99 on your account every month. Pay attention!

Like others have reported I have found fraudulent monthly 'subscription' transactions following a purchase of a poor quality item. As to how this company is still trading this way is beyond me. Surely US law enforcement or the credit card companies would have taken enforcement and flagged the company by now!!

They are charging me $29.99 a month for a service I did not sign up for. I was mom made aware of this charge at any time. On top of that, they're product is a piece of crap. I honestly taste them negative 5 stars. Do not use these scammers.

The wand did not work. Based on videos I watched online, it looks like the coil is way too close to the tip relative to the other ones I saw, which meant that the burn paper couldn't be pushed far down enough to generate any pressure for the fire ball to shoot out. Each time we rolled paper in, it just burned inside the tip. I emailed the company to ask how far down the coil should be and if there was a way to adjust it. Their response was that there are no refunds because I was outside of the 7-10 days. I didn't even ask for a refund, all I asked was for some information about how to adjust what appeared to be a manufacturing error.