ImportcdsReviews of importcds.com

Didn’t deliver, didn’t communicate. Terrible customer service. Avoid.

This company is duplicating my CD and selling without my permission! These are FAKE CDs and importcds is not authorized to sell, I have no distribution agreement with them and get nothing from them. Buyer beware...they are copying the original CD. I suspect they are doing this on a good many of items they advertise, when you pre-order a CD they will burn you a copy.

I'm not sure if the importcds-au is the same company as this company but I bought a DVD on EBay from importcds-au and the postal carrier is an RR Donnelley who is based in Chicago Illinois so I'm assuming it's the same company. My DVD was not delivered so Im avoiding both importcds-au and RR Donnelley

Very impressed. Fast shipping from the US, really good prices and product arrived in pristine condition! You definitely have a returning customer!

The company ImportCDs has maybe quite good prices, but the main minus is ABSOLUTELY NO COMMUNICATION, ABSOLUTELY NO CUSTOMER SERVICE. Another thing is that their website is not very well managed and is sometimes confusing. I ordered a vinyl LP, which I thought is Pink Floyd The Wall, however, when I placed and paid the order, I found out, that it was a tribute album. I sent them an immediate request for cancellation of the order. No reaction, no reaction either for my three following requests.

Having seen some of the other reviews I was a little apprehensive however I took the plunge and ordered 2 SACDs at a really good price. I needn't of worried they arrived with me after 10 days, well packaged and I was able to track the order from the US to UK.

This site is amazing, great prices for audiophile pressings and truly astounding at their inventory management. I have ordered from them numerous times and never had a cancellation of a particular item because they run a tight ship and only list something as "in stock" if they have it in their warehouse. Don't trust the voluntary response bias on this page about a few people that had some bad orders. There are those of us out there that trust and love this site. If you don't believe me, trust their ebay profile(s) reviews.

Agree with previous reviewer - these people are not trustworthy - they lie about order cancelations and shipping - DO NOT BUY