iMovRReviews of imovr.com

The desk was built and shipped promptly, and arrived in good condition. I had no trouble assembling it and putting it to use. One problem I am having is that my Aeron chair arm rest often hits the up/down switch, so I'm trying to figure out if I can move the switch. My other problem was with the delivery company. Initially, they delivered to the correct address in the wrong town. When I checked, they went back and retrieved the package and delivered it a few hours late to the correct town. I'm glad I ordered the faster up/down motor, as it still takes a while to go from sit position to stand position. My son also suggested you add two buttons to the up/down switch, so pushing one button can switch from sit position to stand position. Yes, you can theoretically already do this via the smartphone app, but that's not nearly as convenient as a memory button on the desk itself would be.

Small damage on the table when it arrived. Otherwise very happy

Simple to setup, easy to move up and down. Holds Two 20" monitors well. Solidly built. And since I am tall I like how the monitors are higher now than they were before on my desktop ... easier on my eyes and neck.

I order the lander legs without a top (used a stained door). Great product with super smooth function and easy assembly. FedEx bent one of the pieces and I live near their store. They sacrificed a sales person's future desk to give me the matching set of cross supports. Their chat online is real people. Top notch product and company.

I have used the iMovr treadmill in my office for a couple of years and I love it. I'm not very happy at all with my home purchase though. I received my treadmill and the packaging was damaged; however, the treadmill did not appear to be damaged. When I set up the treadmill the following weekend, I had issues with it. I was able to increase the speed to 2.5 and all was ok; however, when I tried to reduce the speed, the display showed the speed decreasing, but the treadmill kept pace at 2.5 mph. When I hit the STOP button it took several seconds to respond, but it finally did abruptly. I contacted iMovr, then Customer Service as directed. They were unable to help and gave me another Service number to call. I spoke to Service and they said they would order a lower board for replacement. Once I received the board, Service would send someone to install it. I ordered my treadmill 6/26 and I have yet to use it. Very frustrating paying for equipment I can't use.

I must share the extraordinary customer service experience I just had with this company. I ordered a refurbished stand-up desk converter at a steep discount. The desk arrived very quickly (in just a few days) but was in a worse condition than had been advertised, having apparently been damaged during shipping. I sent an email with photographs on a Saturday, expressing my disappointment, and went back and forth with a customer support representative, with no apparent solution. Then, on that very same Saturday, I got a phone call from one of the founders of iMovr. He called me, personally, to apologize and explain that a mistake had been made in the shipping process. He was empathetic, sincere, and made sure I left the conversation feeling taken care of and satisfied with my purchase. Although the desk had a rough ride during shipping, it is 100% functional and easy to use - a testament to the quality of this product. The desk rises and lowers easily and silently, and feels very stable. I would highly recommend this company to anyone and look forward to great products and innovative solutions coming from this company in the future! Update: My boyfriend and I were so impressed that we ordered another standing desk converter at full price for him!

Excellent experience. Ordering, customer service, shipping and delivery. Quality of the desk is exactly what I had hoped for. Highly recommend!

*Updated 8/28/20* Now that I have received my desk, let me provide feedback about the product: I really like the desk, and it has made my workspace at home much more enjoyable. Assembly was not an issue with the skill of my husband, we had it put together in an hour or so; the most difficult thing was "tweaking" the autosettings on the controller. I am happy that I have the desk, and would recommend the product to anyone. *** [34 business days before delivery] It is difficult to rate a product that I still have not received. COVID-19 aside, the freight forward CEVA TRANSPORTATION has internal issues, does not maintain their tracking website in real-time, and are difficult to deal with. I'd be happy to reassess after I receive the desk, as concerns the product itself.