iMovRReviews of imovr.com

I never received my order.

A repair kit was suggested to fix the finish on the front edge of wood desktop. Shipment time was extremely long, then the kit had a bunch of crap and only a tiny amount of what is really needed, the finish. Also, no instructions as promised to apply & match the finish.

I bought a standing desk on Dec 1st. The legs got to me in just a few days and a customer care representative told me it would be delivered within a week, but the tabletop hasn't arrived yet (2 months later). I was able to communicate with support both on the phone and through email a few times. They first when they told me it would take a week. The second time they said it was not going to ship until the Christmas week, so we put the shipment on hold until the new year (since I was going to be out of town). After coming back (and confirming being available for the shipment) things went radio silence. The phone is never picked up and my emails are not replied to. I understand that things happen and delays occur, but not even replying back with updates is not ok. UPDATE: It probably is just standard and automated PR procedure, but they replied to this comment offering to try to make it up. I wrote them back and, just like before, they never replied back. These "sorry, let us make it right" messages are just to give the illusion that they care for future customers reading these reviews.

Desk gave error, parts were sent, made it worse. Maybe you should improve your quality control. It took well over a month to get it and I've had it 3 weeks and it is stuck at the lowest setting and still doesn't work

The product I received had a design flaw when used on a rug. Specifically it rotated on its own because of the grain of the carpet on the underside. This should’ve been disclosed in the description. I had to pay return shipping, even though this is a designed flaw.

My package hasn’t arrived and there hasn’t been an update to its status in over a week. I filed an issue and was told I’d have a reply in 48 hours. 48 hours has passed.

I’m receiving a product survey before I even have my product???? Desk tracking has been completely inaccurate for three weeks… I received a survey about how I like my desk, and I haven’t received it yet. I’m receiving pieces of my desk in peacemeal, (the CPU holder showed up yesterday?????) I am very upset at the transparency and shipping delays

Still haven’t received this and reached out to support. Waiting on the item and it’s been around 2 weeks since order.