imarkuReviews of imarku.net

This is a great company and I will order from them again and again! I absolutely love my pots, pans, and knives. Plus this is the best customer service I've had in a long time! I just recently moved into a new built home when I made my purchase online and our address hasn't been showing up in some systems. When it was time for UPS to deliver the status kept showing delay. So I reached out to Imarku's customer service and gave them another address to use and they contacted UPS to update the information and I finally received my order yesterday! Great customer service!

Great quality,fast delivery

These are the best knives I’ve purchased. Everything is perfect- weight, sharpness. I appreciated the discount for new customers and I received my 3 knives (chef, santoku & paring) within a week.

I am changing my 1 star review to 4 stars because, quite frankly, they asked me to, and they deserve it. Although I am still disappointed they charged my account, then notified me that my order was out of stock, then I had issues with communication... I have to admit, their customer service department alone is 5 stars. Regular communication with me once I filed my complaint with PayPal and a quick refund once they realized I wasn't budging on my request instead of settling for a different product has truly been outstanding... exceptional in fact in this day and age of AI (Maybe it was AI and that's what made it so good??? It sure seemed like somebody who cared about their company's reputation.) It has been so good that I am actually considering giving them another chance (ask my wife if I have ever done that!).

helpful quality product fair price

Ordering the merchandise was simple and easy. The order arrived in less than a week.

I never received my order and customer service has yet to get back to me via email. Super disappointed.

You sent me the wrong item. However the team was prompt in making good on the shipment and correcting the situation. Would definitely do business with them again!