Imagine Cruising USA Reviews | Read Customer Reviews of imaginecruising.com

Imagine Cruising USAReviews of imaginecruising.com

4.8266 reviews
Travel Agencies
220 E. Central Parkway, Suite 2040, Altamonte Springs, Orlando, Florida

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Imagine Cruising USA

About Imagine Cruising USA

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Imagine Cruising USA reviews

266 approved reviews, newest moderated first

Ruth V.
Oct 6, 2026
Their customer service is excellent
Ferdinand contacted me to arrange our flights & he was so helpful in researching & providing the best options for our flights. This is our first trip with Imagine Cruising but they are far & above any other travel company we have used in the past.
Response from Imagine Cruising USAOct 8, 2026
We are happy to hear that your flight arrangements went so smoothly and that Ferdinand provided great options for your upcoming journey. Thank you for sharing such wonderful feedback about your experience with us. We look forward to welcoming you on your first trip.
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Andrew
Oct 6, 2026
The follow up and assistance are second…
The follow up and assistance are second to none. I trust my advisor to offer the right options and let me choose the best one for our preferences.
Response from Imagine Cruising USAOct 8, 2026
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our guidance and dedicated support.
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Kelly B.
Oct 2, 2026
Great customer service
Answered our questions and gave a very clear and detailed description of trip day by day. Booking process was easy. Harry was very friendly.
Response from Imagine Cruising USAOct 5, 2026
We are so glad to hear that you had such a smooth booking experience. It is wonderful that your itinerary was explained in great detail and that you received friendly, helpful service every step of the way.
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customer
Oct 2, 2026
every thing was clear waiting for my…
every thing was clear waiting for my air booking number for my cruise inApril
Response from Imagine Cruising USAOct 5, 2026
We're glad you enjoyed your experience and we thank you for your feedback. We appreciate your patience while we prepare the flight details for your upcoming spring voyage.
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Tedd
Oct 1, 2026
Helpful and friendly.
Zane was very helpful and friendly. He was also informative and patient as we stepped through the process of the booking. When you have an excellent product to sell, it makes life easier for the representative!
Response from Imagine Cruising USAOct 5, 2026
Thank you for sharing your wonderful feedback! We are thrilled to hear that your booking experience was so smooth and enjoyable. It is fantastic to know that Zane provided such patient, informative, and friendly service while guiding you through the process. We truly appreciate your kind words and look forward to assisting you again in the future!
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Ponce Y.
Oct 1, 2026
Zane was very prifessional
Zane was very prifessional , courteous and always very willing to assist. Highly recommendable!
Response from Imagine Cruising USAOct 1, 2026
We're so pleased to hear that Zane was professional, courteous, and always willing to assist. Thank you for your high recommendation!
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Lemuel O.
Sep 30, 2026
Knowledgable
Knowledgable. Easy to understand and work with...
Response from Imagine Cruising USAOct 1, 2026
We're so glad to hear you found us knowledgeable and easy to work with. We appreciate your kind words!
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Omar K.
Sep 30, 2026
information provided was clear
information provided was clear, and to the point. Very professional attitude.
Response from Imagine Cruising USAOct 1, 2026
We're so glad to hear our information was clear and our team's professionalism was appreciated. Thank you for your kind words!
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