Imagine Cruising USAFounded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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266 approved reviews, newest moderated first
Linda W.
Lucas helped us and he was fabulous. Explained everything and was a pleasure to work with
Response from Imagine Cruising USAOct 12, 2026
Thank you so much for the wonderful 5-star rating! We are thrilled to hear that you had such a great experience and received clear, helpful service. Your kind feedback means a lot to our team.
customer
Coneisha was able to change our transfer voucher time— she was very pleasant, helpful, and swift in sending the updated voucher. Please give her accolades on a job well done.
Response from Imagine Cruising USAOct 12, 2026
Thank you for the fantastic 5-star rating! We are delighted to hear how quickly and pleasantly your request was handled. We will certainly pass along your wonderful feedback and give credit for a job well done. We hope you have a smooth and enjoyable travel experience!
Debbie K.
Celebrity has given me a $100 discount but your representatives cannot and will not apply it to my account.
Response from Imagine Cruising USAOct 16, 2026
Thank you for reaching out and sharing your experience. We understand how important discounts and promotional offers are to our valued guests. Please keep in mind that promotional offers are subject to specific terms and conditions, and it’s not always guaranteed that they can be applied to every account. However, our dedicated support team is here to review the details and confirm what can be done to enhance your experience. Thank you for your understanding, and we look forward to assisting you!
K. B.
Jonathon was great. Very helpful indeed. Imagine Cruising put together exactly the trip we had been envisioning and worked with us through all our tweaking. We couldn’t be happier.
Response from Imagine Cruising USAOct 9, 2026
We are so happy to hear that your vacation was customized to match your exact vision. It is wonderful to know that working together through all the adjustments resulted in a trip you are so pleased with. Thank you for sharing your positive experience with us.
customer
Very professional and efficient
Response from Imagine Cruising USAOct 9, 2026
We are glad you enjoyed your experience with our prompt and skillful team. Thank you for your feedback!
B. Y.
Zane was so kind, patient and professional. He was an absolute joy to work with in getting our trip set for us! We are thrilled about our upcoming trip! We will definitely use Imagine Cruises for our future travel.
Response from Imagine Cruising USAOct 8, 2026
Thank you for taking the time to share such wonderful feedback! We are delighted to hear that you had such a pleasant experience planning your vacation and received exceptional assistance along the way. Your excitement for your upcoming journey means the world to us, and we cannot wait to help you plan many more unforgettable travels in the future.
Carolyn M.
Ferdinand was awesome. He went out of his way to find the best airline flights for me. I asked for a couple changes and he made it all happen. Everything was done in a very short time. Very pleased with the great service.
Response from Imagine Cruising USAOct 8, 2026
We are so pleased to hear about your great experience! It is wonderful to know that your requests were handled so efficiently and that you were provided with prompt, excellent service for your travel plans. Thank you for sharing your positive feedback with us!
customer
Zane was a great representative of the company. Helped us set up our trip, understand the many offerings, and coordinate with existing plans of some friends of ours. He navigated the sign up and set up to make it work easily.
Response from Imagine Cruising USAOct 8, 2026
Thank you for taking the time to leave such a wonderful five-star review! We are delighted to hear that you received such exceptional support while organizing your upcoming journey. It is great to know that the process of exploring your options and coordinating details with your group was handled so smoothly and effortlessly. We truly appreciate your feedback and hope you have an incredible trip!