Imagine Cruising USAReviews of imaginecruising.com

4.8266 reviews
Travel Agencies
220 E. Central Parkway, Suite 2040, Altamonte Springs, Orlando, Florida

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Imagine Cruising USA

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About Imagine Cruising USA

Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Write a review

About Imagine Cruising USA

Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: imaginecruising.com
Website: imaginecruising.com
Category: Travel Agencies
Location: Orlando, Florida
Listed on Five Star Index: 2026

customer Steve B.

Jul 15, 2026

Excellent service

Excellent service, went beyond expectations. It may be too early to give a review before going on the vacation, but I want to acknowledge the way these guys set up a land/cruise vacation I’ve wanted for a long time. 21 days, flights, hotels, and a 12 day cruise thru the Norwegian Fiords. It’s a lot of complicated logistics they were able to put in place. The one drawback was documentation and confirmation. In today’s world, organized crime is a fact of life, and due diligence demands confirmation at every stage. I signed several documents, twice, without fully documented evidence of what I was getting. I paid a substantial down payment without a signed receipt. I felt exposed until the package was processed. I think Imagine Cruising need oto address this. That said, this probably would not have happened if I had gone to the web site and ordered from the list of vacations listed on their site. I responded to a web advert and was contacted by an agent who made it happen.

Response from Imagine Cruising USAJul 15, 2026

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team was able to set up the vacation you’ve been dreaming of, especially with such intricate logistics involved. Your excitement about the 21-day adventure, including the 12-day cruise through the Norwegian Fjords, truly resonates with us, and we can’t wait for you to embark on this journey! We also appreciate your feedback regarding documentation and confirmation. Your concerns are valid, and we understand how important it is to feel secure and informed throughout the booking process. We are actively working to enhance our communication and documentation practices to ensure that our customers have the peace of mind they deserve. Thank you once again for your valuable insights and for choosing Imagine Cruising. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!