iHealth LabsReviews of ihealthlabs.com

They are knowingly selling defective items and will not issue a refund. Their customer service department does not care. Check their Better Business Bureau rating.

scammers, never received a product ordered in april and they will not refund money. do not do business with this company.

I never received my order # 133933 from 4/26.2020 of 50 masks.

I ordered a thermometer and oximeter and like others only received the oximeter. I've emailed and called...emailed and called with no response and no refund and no thermometer! Buyer beware!! RESPONSE TO IHEALTH 6/11/2020 ORDER NUMBER 77020

I ordered a thermometer and oximeter on March 31st. I received only the oximeter on April 13th. I sent them messages on April 13th, April 27th, May 21st, May 26th, and May 29th. I also tried calling them numerous times (which they never answer or return emails). Basically they say they have these thermometers in stock, they take your money and then you never see the product. This is especially concerning at a time when people really are counting on getting their ordered medical equipment. The fact that this company is obviously doing this means that they should be shut down!

I had very good experience with the purchases I made from this company. This is my second time buying from this company. At this difficult time of COVID-19, you can barely get any other thermometer timely in the market. I made my purchases on their website. It took a little more than a week for my first order to arrive, which is understandable due to the delay in the packaging and transportation process because of COVID-19. I received my second order in less than a week. I really like the design of the thermometer, as it is simple and easy to use. Would recommend to any buyers in need!

Received my thermometer in a respectable timeline even during this unprecedented time. The design is slick and is easy to use with a simple press of a button. I would recommend this to anyone who is looking for a convenient way to regularly monitor temperature, great product!

I got one of these thermometers when my baby was 8 months old. She is now almost three. Using typical thermometers was a total struggle until that point that I got the iHealth one. I really love this thermometer and felt it deserved a review. Overall, for design and ease of use I'd say its 5-stars. Regarding accuracy, all forehead thermometers are less accurate than the ear, armpit, mouth, and anus. So I'd really give it a 5- I'm not going to dock it a point for being a forehead thermometer, because I definitely won't use an anal one just for accuracy! I'm really anal (pardon the pun) so I researched accuracy for days before buying this one. I've noticed that its more accurate at the center of the forehead than at the sides, and if there's hair over the forehead this also reduces the reading. But the manual basically says all this. I'll usually get a couple readings just to be sure, but haven't ever seen a wide variance in temperature without good reason (the typical squirmy kid). So just as long as you follow the usage instructions, you should be totally happy. During Covid-19, I bought one for my daycare. Now they use it daily to check all the kids upon arrival. I'm leaning towards this as a go-to baby gift for anyone having a kid, honestly. I trust it's accuracy with my baby and myself. :)