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iHealthBrokers

About iHealthBrokers

iHealthBrokers is an independent health insurance brokerage. We have been helping individuals, families, and small businesses find coverage since 2007, and we are licensed in all 50 states and contracted with more than 200 carriers.Here is how we are paid, because it is the first thing people ask: carriers pay us a commission, so our help costs you nothing. Your premium is set by the carrier and is the same whether you enroll through us, directly with the company, or on the Marketplace. We do not charge fees.Because we are independent, we are not steering you toward one company's plan. On a typical call we ask what you actually need, confirm your doctors and prescriptions are covered before you enroll, walk through the real tradeoffs between plans, and handle the paperwork.We work with ACA Marketplace plans and subsidy eligibility, individual and family coverage, options after losing employer coverage, self-employed and 1099 coverage, dental and vision, small group benefits, and every line of Medicare including Supplement, Advantage, and Part D.We are also here after you enroll. Questions about a bill, an ID card, a claim, or a plan change go to the same team that set you up.Phone, video, and in-office appointments. Se habla español.

iHealthBrokers (ihealthbrokers.com) has 618 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ihealthbrokers.com
Website: ihealthbrokers.com
Category: Insurance
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 38% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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iHealthBrokers reviews

618 approved reviews, newest moderated first

A W.
Feb 9, 2022
Really easy process
Really easy process. Only encountered friendly people along the way.
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KHR
Feb 2, 2022
peace of mind
iHealth offers peace of mind with highly professional service. As a client, I find their information and advice trustworthy, cost-efficient, and accommodating to personal circumstances while always professional and efficient. I have called them for simple advice as well as actual help and service signing up for policies. Available by phone, email, phone appointment… They are accessible and can be counted upon always. I’m so grateful a friend referred me some years ago. Signed up for life.
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Matt
Feb 1, 2022
Eric was very helpful and patient…
Eric was very helpful and patient during a stressful time for me.
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David G.
Jan 20, 2022
I give iHealthBrokers 5 stars
I give iHealthBrokers 5 stars. I called the Gwinnett County, GA office and immediately spoke with Terri who was very friendly and set an appointment for me to work with Chris Thomas (Insurance Agent for HeathCare products). Chris explained everything, in-detail, and sent me information to review. I setup another appointment shortly thereafter and Chris walked me though everything, made a recommendation based on my needs, and set-up Health/Dental/Vision that day. I quickly received e-mails from the chosen providers with accounts details, insurance cards, etc. Chris and team were very efficient, knowledgeable, and friendly. I would recommend iHealthBrokers based on my experience. This was my first experience purchasing health insurance through the marketplace and Chris made it a lot easy than I had imagined.
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Janine J.
Jan 20, 2022
Excellent Customer Service
Good Afternoon, Chris Thomas was great in providing me with the information and prices that I needed to choose my new healthcare. This is a new experience for me and he made it effortless. Not only did Chris follow up when he said that he would, he was nice enough to send me a "Thank you". I found your company on YouTube and because of Chris, I have recommended him and your company to a couple of people. Thank you
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customer
Jan 18, 2022
Excellent experience highly…
Excellent experience highly recommended!!!!
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charleneraol.com
Jan 15, 2022
ERIC was very helpful in getting health…
ERIC was very helpful in getting health insurance set up. Did not disclose the %20 coinsurance part during the appt. I saw that on line.
Response from iHealthBrokersJan 21, 2022
Charlene, We view a 4-star review as a failure, so we appreciate your feedback and will implement processes to help this from happening again. Having said that, I listened to the call and have a few comments. When Eric was going over the plan details with you, he mentioned your deductible would be $0 and that the out-of-pocket maximum was $1,000. He went on to include the office visit copays which are $5 and $10 for primary care and specialist visits. At this point you were so happy you said, "sign us up". Coinsurance exists on all plans and ranges from 50-100%. On your new plan, you pay copays for all items that have copays, from day 1. For items that apply to the deductible, you pay 20% up to your $1,000 out-of-pocket maximum. After $1,000 you pay nothing. We schedule 40-minute calls to make sure clients understand every aspect of their plan. You were so content after the initial description that your entire call (including the application) was only 12 minutes. I have spoken to Eric about this and apologize on behalf of all of us. Thank you for your business!
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Jen
Jan 14, 2022
Great experience w Christopher Thomas
Found iHealth Brokers after doing research on YouTube due to my dissatisfaction w previous broker. Chris listened to my situation and stories of health insurance incompetence w out making me feel like I was over sharing. I felt comfortable asking all types of questions and he answered them to the best of his ability. Personable and highly recommended thank you 🙏🏼
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