Empava Appliances Inc.Reviews of ibathtub.com

There was a shipping mishap that customer service was able to resolve without much fuss. Received the tub and am enjoying my spas.

Today we installed our Empava whirlpool tub. We read past reviews, tested the tub in my garage, and checked all of the fittings and hose connections. All went well with the installation and final testing. Seems a very good product. I will let you know for sure after using it for the next several months!

It was easy to order for one. Empava support inquiry calls were returned promptly. Delivery timelines were met. Packaging was impeccable. However, It was over a week after receiving the shipment was opened when the installers were here. We found a blemish on one side of the tub near the bottom that did not appear to be due to shipping damage; not sure what to do but I am definitely not returning it as I feel it is cosmetic.

Beautiful tub, ease of order and delivery were excellent. The tub is in great condition, packaging was wonderful and no damage was done during the delivery. It has not been installed yet, so I cannot attest if the tub works appropriately but I am hopeful.

I ordered the tub and it looks amazing!! The contractor has not istalled yet but we have inspected the under side.. The hose that comes with the tub to drain out water is kind of flimsy but very flexible for installation. Our contractor plans to use a support brace.for the motor as it's very unstable under the tub . We plan to level the tub right flush with the tile floor and have the contractor silicone it down. We will want that motor supported as the access will be from our basement ceiling, and we don't want it to be noisy due to the seemingly unsupported motor.. With a little tweeking I think this installation will be a success!!

Bathtub received in timely matter as expected. Perfect condition! This bathtub is absolutely beautiful! Thank you!

Easy to work with quick email answer and got on time as expected

The motor fell off of the tub and I was only given $250 to repair it but cost was $500.