Phantom L.
My opinion on HyperX
They have a variety of products, and they are not just cheap items to get you by, they are cheap but effective they work just like its more expensive counterparts, like logitech.
High Performance DDR3 and DDR4 Memory, USB Flash Drives, Solid State Drives (SSD), Pro-Gaming Headsets, and Mousepads. It’s the perfect choice for gamers and overclocking enthusiasts.
HyperX (hyperxgaming.com) has 202 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
202 approved reviews, newest moderated first
Phantom L.
They have a variety of products, and they are not just cheap items to get you by, they are cheap but effective they work just like its more expensive counterparts, like logitech.
Aren P.
Some of the worst customer service I have ever experienced, absolutely no human replies and completely unhelpful. Help my money for 12 days before telling me the item I purchased was out of stock.
Will
Great customer support in my experience. I'm very surprised to see others on TripAdvisor saying otherwise. I've contacted HyperX a couple of times by live chat, and they have always been very polite, knowledgeable and helpful. They helped me fix an issue with my HyperX Alloy keyboard really quickly and helped me with an exchange for a faulty mouse which was very easy and seemless. Djagmit was really helpful today with the keyboard issue. It's great that the live chat is accessible so quickly depsite the challenging circumstances with COVID-19. Thanks very much.
Julia
I was a loyal customer. So its astonishing they wont even work with you. or honor their deals online. As i was trying to check out the price for the item on sale went back to normal price. I called them about the issue and there was nothing they could do about it apparently. It just takes a click of a button. Anyway, so much for customer service. The supervisor cant even find time to call you. Way to keep your customers.
Tino B.
bad customer support and bad software only can be downloaded from microsoft store never again
Kevin A.
bought a headset, when I got it and turned it on, and it had a constant white noise, I tried to contact tech support, but gave up because the wanted wayyy too many unnecessary pieces of information, and needed some weird numbers and letters, which was supposed to be somewhere behind the earbud, but not on this headset, because they wanted me to remove something that cant be removed without breaking the headset. will definitely send it back, the static is unbearable (a friend had exact same problem)
Alfred F.
Very good and quality head sets and proper gaming content
hans
best customer service they are the best the product are great/good quallity! i Only don't like theire gaming mouse but so far they rock! i recommend this brand for sure