HyperXReviews of hyperxgaming.com

Really like their headsets but I have had bad experiences with the other products. Their peripheral software is subpar, maybe it's because I am spoiled by Logitech's software.

I bought a keyboard RGB mechanical, wasnt the best keyboard in the world but it kept repeating keystrokes. Contacted Hyper X for a possible refund, in fairness immediate response sending me out another within a week. respect for the genuine care given even though the product isnt the best in the world. I would recommend Hyper X as a result, just view the product before you buy it.

Have headphones for 2 months, and I can say that these headphones is the best in our universe. I had a lot of headphones, but Cloud II comfort and quality is the BEST, and im not a fan boy or something like that, but the price and quality talks for themselves, even though the headphones are quite old, but almost every streamer still uses. Really recommend Cloud II.

I live in the UK. I had a problem with the mic causing massive interference after 18 months of ownership. I contacted customer support and with no question a new headset was dispatched to me which arrived a couple of days later. In these corona times you simply couldn't ask for better. The headset is fantastic and backed up by excellent customer support. I wouldn't hesitate to recommend. Great company.

My headphones broke during Covid times while still within warranty, after some interactions with their support team for confirmation that the product is truly broken and that I truly own it, they promptly sent me a replacement for free. The situation was handled within a very reasonable amount of time, and the product itself, while having broken after a year, is very high quality and comfortable (Headset) Truly recommend HyperX for gaming headsets at least, and 100% buying from them again.

Had to RMA a keyboard from them last year, which was a nightmare in itself. Shane in particular was incredibly rude and unhelpful. Replacement keyboard has also developed a fault. Poor QC and poor PR. Avoid.

Asked their support where to buy new earpads for my Hyperx Flight because they were starting to break in the leather. They asked me for my address and they just send me a new pair. I didnt even ask them to get it for free.

I've had hyperx products in the past and they never seem to last so I had bought the hyper cloud x2s it it lasted maybe a month or so before it stopped working and on very gentle with it and it just sits on my desk. Decided to get a cheaper one. The hyper cloud stinger it the right ear went out in the few months I had it and I contact customer support and it took them months to reply to me and when they finally did thy never sent me the instructions waiting 2 weeks. Then they expect me to pay shipping and get my credit card charged. If you value your time and money I would look elsewhere. Terrible. Terrible customer service. Willnot be buying from them again.