Cecilia R.
6 weeks later, still waiting
Ordered Jun 24th. After a month with no updates at all, I tried calling and emailing support to see what was going on. No response after several attempts. Only got a response after filing a dispute with PayPal. They told me it had shipped July 24th and sent me a tracking code that still only says tracking number created. They asked me to be understanding as they are currently swamped with orders. If they are struggling to keep up that much, then they shouldn't be creating fake pages on Facebook to hawk their masks that are photoshopped onto stock photos. They also asked that I cancel the dispute and to be patient for my order, but I will cancel the dispute only if and when my order arrives intact. Do not fall for this company's targeted ads! I wish I had never clicked on their ad, it's been nothing but a huge waste of time and money!
Response from hyperfavor.comAug 6, 2020
Dear Cecilia Ruth, Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further. Could you please provide us your email address or your order number ? We are looking forward to hearing from you soon. Yours sincerely, Hyperfavor Support Team



