Esther R.
Don't order from them, overseas company
On July 8 I placed an order for two mask, that according to the site, will be ship within 4-5 business days. 9 days later I contact the company and they told me that due to the virus the factory is being overwhelmed with orders and that I need it to be patient. the nerve!.. Anyhow, I contacted the Company again since I haven't heard anything from them in 9 more days with the same apologetic response and thanking me for my patients. Then on July 18 I was send a tracking number to check the progress of this order. Well, the package got to Send from Somewhere in GA with DHL... who uses DHL in the USA.. Only other countries do. So red flag to me when I saw this. The package has be in route since the 18 but stop somewhere between GA and NC with no movement in 8 days. At this point i believe the package is lost somewhere.. If I don't receive my mask this week I will dispute the charges to my credit card. Pleas evade this stragglers and don't buy from this company, they are overseas, maybe China. False advertising!
Response from hyperfavor.comJul 29, 2020
Dear Esther Reed, Thank you for reaching out to us. We sincerely apologize for the late arrival of your order but it is on the way to the next destination so please keep checking your tracking number to update status. We contacted you via your email inform you about the status of your order. Please let us know if we can be of any further assistance. Yours sincerely, Hyperfavor Support Team