hyperfavor.comWe are a team of creators and designers who share a common passion for apparels and accessories that express your personal style. We’ve developed premium apparel brand named Hyperfavor which combine exclusive patterns with highest quality fabrics on each of our products.
hyperfavor.com (hyperfavor.com) has 428 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Clothing & Underwear · Bluefield, Virginia
Excellent
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Excellent
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Clothing & Underwear · Falls Church, Virginia
Excellent
428 approved reviews, newest moderated first
Helen K.
Ordered custom masks with my name and they are absolutely beautiful and super comfy. Wearing them every day and received many compliments from my friends. Customer service is excellent. Highly recommend this site.
Response from hyperfavor.comAug 15, 2020
Dear Helen Kingsley, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Roger G.
Ordered shirt, but never never received it. I contacted customer support by email and was told that shirt had shipped and I was given tracking number that indicated shipper never received item. After I filed a dispute with Paypal, I received email saying that due to an issue on their part, shirt was never produced. I requested that order be cancelled and Paypal credited. They said they couldn't do that as shirt is now in production. Items ship from Vietnam. Buyers beware. I never received shirt and Paypal is looking into this issue. This company is an overseas scam. Notice the "form letter" responses to all the negative reviews on this site. FROM THE BBB: BBB files indicate that this business has a pattern of complaints. Consumers primarily allege order fulfillment concerns including delayed shipments and receiving partial orders. Many complainants allege never receiving ordered products despite long waiting …BBB received a significant volume of complaints against this business in a short time span. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business is an online retailer offering themed apparel and face masks. BBB sent correspondence to the business by email on June 10, and June 22, 2020. We never received a reply.
Response from hyperfavor.comAug 15, 2020
Dear Roger Griggs, We would like to sincerely apologize for your negative experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at [email protected] and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
William P.
I love the mask but; think it is a little pricey. Darlene Polander
Response from hyperfavor.comAug 15, 2020
Dear William Polander, Thank you so much for taking the time to leave a great rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Luna P.
Received my masks today and am extremely satisfied. They are very well made and comfortable. Excellent customer service and would do business with them again!
Response from hyperfavor.comAug 14, 2020
Dear Luna Pham, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
cooler G.
I love my mask! Shipping was very very slow! But the mask was soft and fit very well!!
Response from hyperfavor.comAug 13, 2020
Dear Sir/ Madam, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Janet S.
Masks are awesome! They are running s little slow right now but be patient they are worth the wait!
Response from hyperfavor.comAug 13, 2020
Dear Janet, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team
Lauren Nicole W.
I ordered my masks on July 28th and I am still waiting. On August 5th it said that they were on transit to DHL. Well I still haven’t received anything. I am very disappointed on this wait time. Don’t charge for shipping if it is going to be this long.
Response from hyperfavor.comAug 12, 2020
Dear Lauren Wertz, Thank you for your review. We sincerely apologize for the late arrival of your order but it is on the way to the next destination so please keep checking your tracking number to update status. We have contacted you via your email to inform you about the status of your order. Please let us know if we can be of any further assistance. Yours sincerely, Hyperfavor Support Team
Melody M.
The masks are super cute. They took a long time to arrive, but it was worth the wait. The seller responds promptly to inquiries, though it does take a while to receive the products.
Response from hyperfavor.comAug 12, 2020
Dear Melody Morin, Thank you so much for taking the time to leave a great rating. We will try our best to improve our service in order to bring a better experience to customers. We really appreciate your business and look forward to serving you again in the future. Yours sincerely, Hyperfavor Support Team