hyperfavor.comReviews of hyperfavor.com

The product was pretty good quality but the shirts definitely run on the small side. I tried to exchange for a bigger size and was told no, but I could get a discount if I bought a new one. So now I have two of the same shirts and one too small to wear. I highly suggest buying one size bigger than you normally wear. Will you end up paying for two?. Horrible business if you ask me!

Bowling button up shirts are all tighter fitting than the last set we ordered in the same sizes

First off not a hate review this is a frustration with internet shopping. i have been wearing large shirts for the majority of my adult life so i ordered 2 custom golf polos it took a total of 3wks which is pretty bad ok not the issue finally received shirts yesterday put them on and went right to the scale. nope weight has not changed looked in the mirror did i get man boobs nope still average laid one of my new callaway polos down put this one on top what a shock these shirts were a medium pretending to be a large or these are meant for large Asians because they are not meant for average or slighltly bigger than average americans so now i am out 92 bucks and shirts that dont fit and no one getting back to me about an exchange. Just tired of why we were in a hurry to give up going to a store so we could wait a month or more for 2 shirts.

I ordered 3 in June, and they were perfect. I ordered 3 additional ones in August—same size, same design. They aren’t large enough for a 10 year old, let alone an adult. They claimed that the new design is ‘lovely,’ which contradicts their phone answering service person. He told me that they changed the design and that he and his counterparts have received nothing but complaints. It seems that taking out a seam would increase, rather than decrease the size of the mask. Instead, unlike my first order, it doesn’t cover my chin, it gaps on the sides, and it barely covers my nose. When I got my first order, I got so many compliments that I recommended them to my friends. I hope they didn’t listen to me. The company has no integrity, and basically played ‘bait and switch’ by first offering a quality product—hoping for repeat business, and then manufacturing flimsy junk, with ‘junk’ being a generous term. Update 09.14.2020 I contacted them directly prior to submitting a Trustpilot review. They asked for a photo of the first group of masks I received, which I found to be of excellent quality, and a photo of what they sent in August, which was of substandard quality. I sent the photos. They did not respond to that email. Once I posted this review, which I posted after giving them ample time to respond to my email, which contained the information they requested, they contacted me twice. I did not respond to the first email, since it was non-responsive to my concerns, so they contacted me again today (9/14/2020). In both of their emails, they did not address the photos or my concerns. They defended the quality of their 'improved' masks. Both times, they asked me to, in exchange for a 20% refund---which in essence is the equivalent of what I paid for them to ship this product to me, give them a more positive review. I declined. The company is not concerned, and has been otherwise non-responsive to the lack of quality in their 'improved' mask. They just want their ratings to be high. Beware. Update 9/28/2020 They agreed to replace the tiny masks with the 'old' design, which is what I received in June. The fabric is similar to the first ones I received in June. The images are still tiny and blurry, and nothing like what I received in June--instead, just like the tiny ones i received in August. I only gave one additional star because the product I received to day was a return to the better fabric and size. In order to get to this point, when they were initially non-responsive and gave canned replies, I had to file a complaint with the FTC, and a dispute with my credit card company. They really didn't respond at all until I did those things and posted a low rating here on Trustpilot. Furthermore, they told me they'd shipped the product and asked me to change my review right away. I told them that I would change my review once I received the product and determined whether it was similar to what I received in June. Then I found out that in reality, they had only electronically advised DHL of an intent to ship a product. It wasn't until I pointed out that it shouldn't take DHL one week to actually ship the product, that I received a notice that HF delivered the product, rather than just the product paperwork, to them. To summarize, they said they'd send me the 'former design' which was 60% accurate. The quality of the fabric, and the quality of the size, were the same as my first order. The images were not, they are still small and blurry. The effort it took on my part to get them to respond, and the fact that so many people complained about what HF insisted was an 'aesthetically pleasing' design, that they finally admitted that the design was not an improvement, do not reflect responsive customer service on their part. It took me nearly two months to receive a product that was better than in August, but was not the quality of what they were producing in June. If you have two months for a company to fail to respond, hold your money, force you to dispute the charges, and force you to file a complaint with the FTC in order to resolve an issue, then this may be the company and product for you.

I ordered my masks on July 28th and I am still waiting. On August 5th it said that they were on transit to DHL. Well I still haven’t received anything. I am very disappointed on this wait time. Don’t charge for shipping if it is going to be this long.

I ordered my masks a month ago, recieved an email that they were sent to the shipping company in the 6th and still waiting to be shipped from there! I have not received any notifications on where or if it has even been shipped.