We are a team of creators and designers who share a common passion for apparels and accessories that express your personal style. We’ve developed premium apparel brand named Hyperfavor which combine exclusive patterns with highest quality fabrics on each of our products.
hyperfavor.com (hyperfavor.com) has 428 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Website
hyperfavor.com
Category
Clothing & Underwear
Location
Vienna, Virginia, Virginia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I bought a shirt and the quality was soo bad. It was a country western shirt. The fabric was paper thin and all thE cool stitching that I thought was on the shirt was just imprinted. It was so cheap. I tried to return it and after them making me jump through multiple hoops they refused to let me return it and refund me. They said the best they could do was to give me 20% off my next order. No way would I ever order from them again! Buyer beware!
SR
Spencer R.
will not take returns
I received my shirt and it is gigantic. I thought maybe I could get a different size, but looked at the sizing chart and there is no reasonable size. I asked for a refund over email. No response. I left a bad review on their survey. They finally responded, telling me I would have to pay to ship it to Southeast Asia, even though their website says they have a location in Virginia. They didn't even give me an address, trying to get me to take a 50% refund instead.
JB
Jane B.
Worst shopping experience & customer service of my life
This is the worst shopping experience I have ever had in my 72 years. I paid over $100 for three bowling shirts, but two of them were too small, and I needed to return them. I ordered the shirts on January 5, and still have not received any money back or any new shirts, after sending over 5 emails to fix this, but they quit responding My bowling team has been waiting on their shirts for almost a month Our season is almost half over. This company does not give out any customer service phone number, and I can't get them to respond to my emails, so that I can get my shirts. I even left my phone number for them to call me.
BJ
Bonita J.
False advertising and bad business practices
This company says you can return anything within 30 days but if it's "your fault" (i.e. it doesn't fit, you don't like the fabric, etc.) they charge you shipping which is in Vietnam and costs as much as the product. Also, the fabric feels like you are wearing a tent. Poor quality.
BM
Billy M.
The website clearly states their return…
The website clearly states their return policy, when I tried to return 2 of the 5 shirts I was told the postage to Vietnam would be too expensive and I should just keep the shirts with no refund. When I pointed out the labels show the items were shipped from NY they went dark. No more replies. The shirts were fun and decent one use quality for a golf event but the service side is horrible.
JF
Jd F.
0 STARS. AVOID
0 STARS.
I placed an order on June 12th. I paid through cash app and was confirmed. I received a communication on Sunday night that Hyperfavor produced my items but cannot send them because Stripe has died (what???) I need to contact them because they are holding my money. Why would Hyperfavor produce my items if they didn’t receive my money???? Long story short. Stripe doesn’t have my money and can’t refund me. Filed a complaint/refund request with Cash app. Hyperfavor refuses to send me my order or produce a refund. Also Hyperfavor said if I want my items they can send me an invoice and I can pay via PayPal. Absolutely not. I already paid. I’m not paying again.
Response from hyperfavor.comJul 24, 2024
Dear Jd Fishnick,
Thank you for sharing your feedback, and I sincerely apologize for the inconvenience you've experienced.
We understand your frustration regarding the payment and shipping issues. Here is a brief summary of what happened:
Payment Processing Issue: Although your order was confirmed and payment was received via Cash App, we faced an unexpected issue with our payment processor, Stripe, which affected our ability to process and verify payments.
Order Production: To ensure there were no delays, we proceeded with the production of your items. However, due to the payment issue, we were unable to ship them.
Resolution Attempts: Stripe's malfunction left us unable to locate or process your payment, prompting us to suggest an alternative payment method. We understand your reluctance to pay again and sincerely apologize for the confusion.
To resolve this situation, we recommend continuing your refund request with Cash App. We are ready to assist and provide any necessary documentation to support your case. Please contact our customer support team at [email protected] for further assistance.
We are taking steps to improve our payment processing systems to prevent such issues in the future. We truly regret the inconvenience this has caused and appreciate your patience and understanding.
Thank you for giving us the opportunity to address this matter.
Best regards,
Tony
Customer Support Specialist
Hyperfavor
CC
Carbon C.
I bought two of the NASA PACE Hawaiian…
I bought two of the NASA PACE Hawaiian shirts prior to the PACE launch.
The pattern and colors are great, but I'm very disappointed in the quality of the shirts. The fabric itself is a very unpleasant plastic fabric. The stitching is low quality as well. The stitches are few and far between. Overall, it's a poorly made shirt.
When I reached out to the company the reply was the offer of a 20% discount. Why would I want a discount on an inferior product?
Zero stars out of 5.
Response from hyperfavor.comJul 24, 2024
Dear Carbon cyclist,
Thank you for sharing your feedback with us. We sincerely apologize for the disappointment and inconvenience you’ve experienced with our NASA PACE Hawaiian shirts.
We are deeply concerned to hear about the issues with the fabric and stitching quality. Your satisfaction is our top priority, and we regret that our product did not meet your expectations.
As a gesture of our commitment to improving your experience with us, we would like to offer you an exclusive discount code for 30% off your next purchase. Please contact our customer service team at [email protected] so we can provide you with the discount code and assist with any further questions.
We appreciate your feedback as it helps us improve our products and services. Thank you for giving us the opportunity to address this matter, and we hope to better serve you in the future.
Best regards,
Tony
Customer Service Specialist
Hyperfavor
KA
Karen
Do not recommend this company
Do not recommend this company. No returns or exchanges allowed
I needed a shirt exchanged for a golf cancer tournament which I needed expedited in 3 weeks and they couldn’t get me it until 5-6 weeks. So I won’t have it in time . Shirts are poor quality and not true to size.
Response from hyperfavor.comFeb 23, 2023
Dear Karen,
Thank you for sharing your feedback with us. We're extremely sorry to hear you had an unpleasant experience with your purchase. We understand that this must be very disappointing to you. As we stated in our previous conversation, we would love to send a new shirt to you. The only concern is our factory is located overseas and all of our shirts are made-to-order so we need certain time for turnaround. For that very reason, we hope for your sympathy that we are not able to deliver the replacement to you within 2 weeks as per your requirement.
Once again, I sincerely apologize for the inconvenience caused to you. It’s not the experience we wish to create for any of our customers. Thank you for bringing it to our attention and allowing us to address it. If there is anything else I can help you with, please contact us directly at [email protected] .
Yours sincerely,
Hyperfavor Team