HydrohbottleHydroh is about providing a holistic solution to your overall health. We aim to make the step ofgetting healthier easier through producing hydrogen water. Our goal is to make living better;or in other words, make you feel better in your day to day life.
Hydrohbottle (hydrohbottle.com) has 524 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Janice J.
I had bought 2 bottles and 1 had quite working this company stands by there product and shipped me a replacement. That spoke volumes to me ive been using the 1 bottle and like the affects I think if I used more than what I do I'd feel better
Gary W.
I never write reviews or answer most surveys, but I must commend your customer service! Awesome job. They replace my broken jug with a brand new one including generator. I didn't need a new generator, but they sent a complete new jug. Outstanding customer service, which is rare these days. Thank you!
Cheryl S.
I bought two Hydroh bottles. One for myself and one for my daughter. One bottle didn't work the right way. Meliska in Hydro's Customer Care dept. worked with me to resolve the issue. I am feeling good using my Hydroh Bottle. Thank you Meliska for your excellent service and professionalism.
Phil H.
I received my Hydro water bottle and being a typical man pulled out the on/off rubber cap thinking it was the charging point. I got in touch with Hydroh and asked if it could be repaired to which they said no but worry we will send you a new on free of charge. Best customer service I have had and what a kind gesture from Meliska I dealt with. Great product not cheap but good, thank you so much Meliska and Hydroh.
JOHN S.
Recieved my bottle and it is not bubbling or recharging. I sent email provided a video as asked . Then they started asking the same questions all over, you get no where with customer service. It's a scam dont waste your money . My requests for replacements go no where After posting this review I was again contacted by Melinska who again asked me to start the process a third time . So now im moving to thevstate atty General im forwarding them all the emails
Response from HydrohbottleJun 5, 2025
We're truly sorry to hear about your experience. That’s really frustrating, and you deserve better service. Please message again with your order number we’ll do everything we can to make it right. You deserve better service. 🥺 Even though this time didn't turn out as expected, we'd still love the chance to make things right! Please send us an email with the subject line: TrustHydroh order # ____, so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼
anne J.
total scam. My bottle didn't arrive. Customer service is awful. They insist my address doesnt exist! Then insist it was delibered.
Response from HydrohbottleMay 24, 2025
We're truly sorry to hear about your experience. That’s really frustrating, and you deserve better service. Please message again with your order number — sometimes there are address errors or carrier issues, but we’ll do everything we can to make it right. You deserve better service. 🥺 Even though this time didn't turn out as expected, we'd still love the chance to make things right! Please send us an email with the subject line: TrustHydroh order # ____, so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼
tonya B.
I received my bottle broken, and I sent a email so many times and no one replied back to me. So I guess this how the business work because Iam reading so many reviews saying the same thing!
Response from HydrohbottleMay 21, 2025
We’re truly sorry for your experience — that’s not the level of service we aim to provide, and we deeply regret the frustration you’ve been through. You went above and beyond to cooperate, and your patience deserved better. We’re escalating this immediately. Please send us an email with the subject line: TrustHydroh order # ____, so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼
dale S.
How do I know if its charging?
Response from HydrohbottleMay 16, 2025
When your Hydroh bottle is charging, a red light shows at the base. Once fully charged, the light will either turn blue or turn off. Even though this time didn’t turn out as expected, we’d still love the chance to make things right! 🙏🏼 Please send us an email with the subject line: TrustHydroh order #____, so we can assist you swiftly. We fully understand your frustration, and we’ll do whatever it takes to make this right.
