Consuelo N.
Company impossible to contact. Product impossible to returm.…
I sent several emails to Hydroh Bottle requesting return address and information. No reply. I tried calling, but I am just directed to their website which has not responded. The number listed for Hydroh belongs to another company, Hydroh Flask. They answer their phones. So, I have no recourse but to call my credit card company and cancel payment.
Response from HydrohbottleApr 8, 2025
We’re truly sorry for the frustration you’re experiencing. 🥺 We strive for excellent customer service and understand how important it is to get a response regarding your return. Please check your spam or junk folder in case our emails were filtered. Even though this time didn't turn out as expected, we'd still love the chance to make things right! Please send us an email with the subject line: TrustHydroh order # ____, so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼



