Hydreight WellnessReviews of hydreight.com

Supply delays caused significant lost in business

My initial Call with Brooklyn this spring was amazing. Walking through the launch process was less than stellar, not clear, had no idea what to do next, didn't even know for a long time there were videos to watch that walk you through the platform itself as a provider OR on the business end. On communications that part was not helpful. However, since the launch, my supply orders (when meds are available) arrive quickly. Communication at times is still difficult, I do still have questions that have not been answered, even if it's to direct me to the resources that would be better than no response. Overall, I am thankful I signed up as it does allow me the privilege of helping clients feel their best!

No one to talk to only e-mail. On the weekends it's crickets. So frustrating.

Communication was challenging but when I started copying Brooklyn things got better. Some things were unclear to me initially in terms of processes . More stream lining support would be awesome and more details to help navigate through the process .

Easy process, just a little expensive.

Quick response

I ordered 1case of 1000ml LR and iv poles. I got in the mail instead iv looked and alcohol wipes. No LR. You have no number to call and finding the correct email to get assistance is so hard. I have not found working with this company easy at all. The portal and app is like it was made by a dinosaur.

quick to any any question very happy