Hydreight WellnessReviews of hydreight.com

The app should be more user friendly

I lost two clients because of Doctors won’t respond to the calls. Second issue availability hrs were not updated so clients couldn’t book with me

It’s been one month and I still have not received all the items in my “awesome bundle”. In fact I’ve emailed 15 times and finally got an apology that it is in backorder. As half the items seem to be. I’ve had to finally figure out how to navigate and find some of the other vendors and order several times because of the lack of support and information provided, causing me about $100 extra. All through email that responds once a day at the end of the day. The ordering portal is not user friendly, nor is the way of communication and trying to get to the bottom of an exhausting situation. How am I supposed to even get started, much less run a business without the necessary items to offer anything at all? Unacceptable at best!

Everything went downhill once membership fee was paid. Process was very difficult with minimal guidance. Teams seemed very disoriented with poor communication. Not sure how members of hydreight would succeed with minimal guidance. I’ve put a hold to this new path that I was extremely excited about because I’ve lost confidence and am at a lost

Ordering portal is always out of stock. Takes forever to get live. App is slow as heck. Wish I wouldn’t have paid 3 k to be stuck with this company for a whole year. Also recruiter lies saying you’ll get a start kit with everything you need. It’s not everything you need.

The medication is getting delivered later and later. I have customers who are constantly contacting me because they have not received their package and it is time for their injection. This month I ordered my medication on September 3rd and I still have not received it or received word on when it will ship. I have also tried to order new supplies for my IV part of my business and the supplies that I need are out of stock. This is frustrating. I also live on the border of Oregon and Washington. I run my business in Oregon but would love to have a discounted rate to open a second business through Hydreight so that I can see patients in Washington also. I love that Hydreight helps with managing funds. I wish there was a documents page where all the forms are kept for changing prices, etc.

If you’re considering using this company for the weight loss shot, be aware that you cannot depend on it arriving on time. I’m now two weeks behind with no shot. They took the payment, but the product was never sent. If a company charges upfront, the product should be delivered promptly. And if supply is running behind, customers should be given the option to order in advance so we don’t have to miss weeks and lose consistency. They have no problem charging top price, but the service delivered is very low quality. I made my order 9/5/25 and today 9/16/25 I do not have the shot.

My experience with Hydreight has been great since day one. There are so many resources to help me navigate this experience! Every one I have encountered has been very professional upbeat and encouraging and they also put out “ your part of the family vibe”.